TERESA ASKEW
Summary
Dynamic professional with extensive experience in customer service and office management, notably at Arkansas Workforce Services. Proven ability in decision-making and strategic thinking, enhancing client satisfaction and operational efficiency. Skilled in computer applications and cash handling, consistently delivering exceptional service and support to diverse clientele.
Overview
9
9
years of professional experience
Work History
Resource Assistant
Arkansas Workforce Services
08.2023 - 01.2024
- Assisted workforce clients in utilizing Arkansans Job Link for employment searches.
- Answered inquiries regarding unemployment and employment processes.
- Managed incoming phone calls to ensure effective communication.
- Organized and maintained cleanliness of computer area and supplies.
Cashier
Family Dollar
10.2022 - 07.2023
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Answer customers' questions, and provide information on procedures or policies.
- Help customers find the location of products.
- Issue receipts, refunds, credits, or change due to customers.
- Greet customers entering establishments.
Customer Service Rep
Maxiums TN Works
08.2016 - 11.2018
- Compile, copy, sort, and file records of office activities
- Answered questions from customers and employees about orders, and addressed complaints
- Operated office machines: photocopier, scanner, voicemail, etc.
Cashier
Wal-Mart Neighborhood Market
07.2015 - 09.2016
- Compute charges for merchandise or services, and receive payments.
- Answer customers' questions, and provide information on procedures or policies.
- Help customers find the location of the product.
Education
Medical Asst. - Phlebotomy, CPR
Job Corps
KY01.2013
High School Diploma -
Kirby High School
Memphis, TNSkills
- Computer literacy
- Computer Applications
- Decision-Making
- Active Listening
- Active Learning
- Communication
- Strategic thinking
- Customer Service
- Integrity
- Sales
- Management
- Filing
- Office organization
- Cash handling
Timeline
Resource Assistant
Arkansas Workforce Services
08.2023 - 01.2024
Cashier
Family Dollar
10.2022 - 07.2023
Customer Service Rep
Maxiums TN Works
08.2016 - 11.2018
Cashier
Wal-Mart Neighborhood Market
07.2015 - 09.2016
Medical Asst. - Phlebotomy, CPR
Job Corps
High School Diploma -
Kirby High School
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