Teresa Bedolla
Fullerton
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Pch Fire Pharm. Proven track record in enhancing inventory management and training staff, while fostering a welcoming environment. Skilled in sales management and decision-making, consistently improving client satisfaction and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Manager Budtender
Pch Fire Pharm
Long Beach, CA
03.2023 - 12.2025
- Educated customers on product benefits and consumption methods.
- Assisted in inventory management and restocking of cannabis products.
- Provided exceptional customer service to enhance client experience.
- Maintained clean and organized display areas for product visibility.
- Advised on strain selection based on individual preferences and needs.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Weighed, prepared and packaged different types of products.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Lead Budtender
24 Hour Dispensary
Fullerton, CA
09.2023 - 06.2024
- Supervised daily operations, ensuring compliance with state regulations and company policies.
- Trained and mentored junior budtenders on product knowledge and customer service best practices.
- Enhanced inventory management processes, reducing discrepancies and improving stock accuracy.
- Developed tailored product recommendations based on customer preferences and needs.
- Analyzed customer feedback to identify trends and recommend actionable improvements for service delivery.
Caregiver
First Light Home Care
Anaheim, CA
2016 - 08.2023
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with personal hygiene and mobility, enhancing their quality of life.
- Coordinated medication schedules and monitored adherence for optimal health outcomes.
- Developed personalized care plans in collaboration with healthcare professionals and families.
- Trained new caregivers on best practices for elderly care and safety protocols.
Sales Associate
Teen Jobs
Anahiem
07.2014 - 07.2022
- Trained new staff on sales techniques and customer service best practices.
- Managed and motivated employees to be productive and engaged in work.
- Led regular team meetings to review sales goals, share best practices, and motivate staff.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Fullerton High School
Fullerton 07-2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Shift scheduling
- Sales management
- Negotiation
- Marketing
- Product management
- Budget control
- Employee onboarding
- Coaching and mentoring
- Work prioritization
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Timeline
Lead Budtender
24 Hour Dispensary
09.2023 - 06.2024
Manager Budtender
Pch Fire Pharm
03.2023 - 12.2025
Sales Associate
Teen Jobs
07.2014 - 07.2022
Caregiver
First Light Home Care
2016 - 08.2023
High School Diploma -
Fullerton High School