Dedicated customer service professional with over 25 years of experience. Proven ability in problem-solving, team collaboration, and training. Committed to enhancing customer satisfaction through effective communication and critical thinking.
Overview
25
25
years of professional experience
Work History
Customer Service Representative
Waste Connections Inc.
MIAMI FL
01.2000 - 06.2025
Resolved customer inquiries and concerns through effective communication and problem-solving techniques.
Processed service requests and orders using company-specific software to ensure timely delivery.
Collaborated with team members to enhance customer satisfaction and streamline service operations.
Trained new employees on best practices for customer interaction and company policies.