Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Teresa Bell

Miami,FL

Summary

Dedicated customer service professional with over 25 years of experience. Proven ability in problem-solving, team collaboration, and training. Committed to enhancing customer satisfaction through effective communication and critical thinking.

Overview

25
25
years of professional experience

Work History

Customer Service Representative

Waste Connections Inc.
MIAMI FL
01.2000 - 06.2025
  • Resolved customer inquiries and concerns through effective communication and problem-solving techniques.
  • Processed service requests and orders using company-specific software to ensure timely delivery.
  • Collaborated with team members to enhance customer satisfaction and streamline service operations.
  • Trained new employees on best practices for customer interaction and company policies.
  • Answer 50 calls or more a day

Education

High School Diploma -

BELFORD HIGH SCHOLL
ON LINE
04.2006

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Training new representatives
  • Resolving customer issues

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Customer Service Representative

Waste Connections Inc.
01.2000 - 06.2025

High School Diploma -

BELFORD HIGH SCHOLL
Teresa Bell