Teresa Benitez
Houston,Texas
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.
Overview
17
17
years of professional experience
Work History
Teacher
Kids R Kids Learning Academy
HOUSTON, United States
07.2022 - Current
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Promoted physical, mental and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Babysitter
Kaitlin Logan
HOUSTON, United States
04.2021 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands and share by leading by example.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
Occasional Babysitter
Brent Brown
Houston , TX
03.2020 - Current
- Played games, worked on puzzles and read books to young children.
- Cared for children and completed associated tasks such as snack preparation and picking up toys.
- Communicated with parents about daily activities and behaviors.
- Provided distractions and calming methods when necessary.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Office Administrative Assistant
Pappadeaux
Houston, Texas
08.2020 - 07.2022
- Provided clerical support to company employees by copying, faxing and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Event Coordinator
Pappadeaux
Houston, Texas
08.2020 - 07.2022
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
Supervisor
Pappadeaux
Houston, TX
08.2020 - 07.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
Server
Ichibon
Pasadena, TX
05.2019 - 08.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Service Manager
Chipotle
Houston, TX
02.2017 - 05.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Kitchen Manager
Chipotle
Houston, TX
02.2017 - 05.2019
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
Education
No Degree - Science And Criminal Justice
American InterContinental University
Houston, TXHigh School Diploma -
Victory Preparatory Academy
Houston, TX05.2017
Skills
- Team Building
- Staff Management
- Priority management
- Business planning
- Inventory oversight
- Operations management
- Problem-Solving
- Creative Thinking
- Age-appropriate Recreational Activities
- Educational Activities
- Promoting Good Behavior
- Child Safety Procedures
- First Aid
- Child CPR
Languages
Spanish
Native or Bilingual
Timeline
Teacher
Kids R Kids Learning Academy
07.2022 - Current
Babysitter
Kaitlin Logan
04.2021 - Current
Office Administrative Assistant
Pappadeaux
08.2020 - 07.2022
Event Coordinator
Pappadeaux
08.2020 - 07.2022
Supervisor
Pappadeaux
08.2020 - 07.2022
Occasional Babysitter
Brent Brown
03.2020 - Current
Server
Ichibon
05.2019 - 08.2021
Service Manager
Chipotle
02.2017 - 05.2019
Kitchen Manager
Chipotle
02.2017 - 05.2019
No Degree - Science And Criminal Justice
American InterContinental University
High School Diploma -
Victory Preparatory Academy