Teresa Brown
Austin
Summary
Compassionate and reliable healthcare professional with extensive experience at St. David's North Austin Medical Center. Skilled in patient care techniques and mental health awareness, I excel in crisis intervention and maintaining patient safety. Proven ability to enhance patient satisfaction through attentive care and effective communication, ensuring a supportive environment for all.
Overview
10
10
years of professional experience
Work History
Virtual Patient Safety Attendant
St. David's North Austin Medical Center
01.2024 - Current
- Maintained detailed documentation of patient interactions, ensuring accurate records for continuity of care purposes.
- Ensures the patient environment is free of obstacles and minimizes risk of falls and accidental or intentional self-harm.
- Alert the care team if high fall risk patients attempts to get out of bed with assistance.
- Provides continues observation of assigned patients via virtual 1:1 safety observation under the direction of the Registered Nurse, but not limited to provide direct visual observation, prompt verbal redirection, ongoing safety checks, and recording of observations.
- Delivers virtual customer service and support to patients, family members, and visitors.
Certified Nurse Aide
Querencia At Barton Creek
01.2023 - 01.2024
- Maximized privacy during personal care activities by utilizing appropriate drapes or curtains and maintaining a respectful demeanor.
- Assisted in maintaining a clean and safe environment for patients, staff, and visitors by following infection control protocols.
- Prevented pressure ulcers on bedridden patients through regular repositioning, skin assessments, and reporting any concerns to the supervising nurse promptly.
- Supported the physical well-being of patients through diligent monitoring of vital signs and timely reporting of any concerns or changes to supervising nurse.
- Improved patient satisfaction by providing compassionate and attentive care to patients with various illnesses and disabilities.
Certified Nurse's Assistant
The Monarch Memory Care
01.2022 - 01.2024
- Improved patient satisfaction by providing compassionate and attentive care.
- Implemented customized care plans for patients with diverse needs, resulting in better overall health management.
- Served as a mentor for new CNAs during their orientation period, sharing valuable insights from personal experience while fostering teamwork within the unit.
- Educated patients and their families on proper home care techniques, reducing the risk of complications after discharge.
- Monitored vital signs regularly, promptly reporting any abnormalities or changes to nursing staff.
- Assisted nursing staff with daily tasks, increasing efficiency and maintaining high-quality care.
Resident Assistant
Kenmar Residential Services
01.2020 - 01.2023
- Assisted with medication reminders and supervision.
- Transported patients to and from medical appointments.
- Assisted with activities of daily living including showers, grooming, dressing, feeding, and light house keeping.
- Reported changes in patients
Mental Health Technician
Austin Lakes Hospital
01.2016 - 01.2020
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Education
No Degree - Certified Nursing Assistant
Central Texas Nurse Network
Austin, TX12-2021
Skills
- Patient care techniques
- Basic life support
- Reliability and punctuality
- Mental health awareness
- De-escalation techniques
- Problem-solving
- Time management
Timeline
Virtual Patient Safety Attendant
St. David's North Austin Medical Center
01.2024 - Current
Certified Nurse Aide
Querencia At Barton Creek
01.2023 - 01.2024
Certified Nurse's Assistant
The Monarch Memory Care
01.2022 - 01.2024
Resident Assistant
Kenmar Residential Services
01.2020 - 01.2023
Mental Health Technician
Austin Lakes Hospital
01.2016 - 01.2020
No Degree - Certified Nursing Assistant
Central Texas Nurse Network
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