Teresa Carr
Summary
Knowledgeable and dedicated customer service professional with extensive experience in retail, food service, and corporate settings. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and efficient turnaround.
Overview
23
23
years of professional experience
Work History
Business Owner
Tina's Tees
06.2012 - Current
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Project Manager
1-800-Hansons
01.2013 - 06.2015
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Maintained open communication by presenting regular updates on project status to customers.
Customer Service Associate
Mr. Pita
02.2010 - 01.2012
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided training and support to new associates to help provide high-quality customer service.
- Prepared food items according to recipe to drive quality and consistency.
District Assistant
Walmart
03.2001 - 02.2009
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Increased sales and customer satisfaction through personalized servicing.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Education
Cosmetology License -
Katrina College of Beauty
Sterling Heights, MI06.1990
High School Diploma -
Warren High School
Warren, MI06.1988
Skills
- Project Management
- Administrative Support
- Team Collaboration
- Customer Satisfaction
Timeline
Project Manager
1-800-Hansons
01.2013 - 06.2015
Business Owner
Tina's Tees
06.2012 - Current
Customer Service Associate
Mr. Pita
02.2010 - 01.2012
District Assistant
Walmart
03.2001 - 02.2009
Cosmetology License -
Katrina College of Beauty
High School Diploma -
Warren High School
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