Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Teresa Chillemi

Front Royal,VA

Summary

Dynamic and dependable professional with extensive customer service experience at AT&T Communications. Recognized for exceptional attention to detail, achieving zero errors in data entry. Proven problem-solver with a positive attitude, committed to enhancing customer satisfaction and fostering strong relationships through effective communication and teamwork.

Overview

40
40
years of professional experience

Work History

Delivery Driver

Fleet Logistics/Fed X
04.2021 - 10.2021


  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Food Packer

Weston Foods
01.2021 - 03.2021
  • Prepared food packaging boxes by folding and taping.
  • Wrapped and packed perishable food in boxes based on quality and quantity.
  • Maintained high levels of cleanliness and sanitation, adhering to strict food safety guidelines.
  • Checked food goods for quality to remove unwanted items and pack fresh goods.

Delivery Driver

UPS
11.2020 - 01.2021
  • Delivered packages to customer doorsteps and business offices for the Christmas season.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • This was a temporary assignment.

Census Enumerator

Census Bureau
08.2020 - 10.2020
  • Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
  • Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
  • Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
  • Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
  • Leveraged smartphones to record information.
  • This was a temporary position.

Rural Mail Carrier

USPS
03.2017 - 08.2020
  • Sort mail and parcels for delivery. Load truck.
  • Developed relationships with rural customers through consistent communication and exceptional service quality.
  • Handled accurate cash payments for postage and incurred fees.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.

Substitute Teacher

Warren County Public Schools
09.2012 - 06.2016
  • Followed classroom plans left by class teacher to continue student education, K-5th grade.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Bartender

Airlee Convention Center
12.1998 - 08.2001

Set dining room for guests.

Tend bar.

Tech Support/SOA

AT&T Communications
12.1981 - 10.1998
  • Increased user satisfaction with prompt and knowledgeable support for various technical issues.
  • Receive daily reports and service orders.
  • Make changes to account information and update in billing system.
  • Maintain NPA-NXX data base.
  • Create weekly reports for sales teams.
  • Attend meetings and conference calls with Account Executives.
  • Maintain customer files.

Education

Business

High Point High School
Beltsville, MD
06-1976

Skills

  • Positive attitude
  • Customer service and Technical Support
  • Data entry
  • Teamwork
  • Attention to detail
  • Dependable and reliable
  • Problem-solving
  • Mature and organized
  • Extensive customer service and data entry experience
  • My accuracy for inputting data while at AT&T was recognized; 0 errors over several years

Timeline

Delivery Driver

Fleet Logistics/Fed X
04.2021 - 10.2021

Food Packer

Weston Foods
01.2021 - 03.2021

Delivery Driver

UPS
11.2020 - 01.2021

Census Enumerator

Census Bureau
08.2020 - 10.2020

Rural Mail Carrier

USPS
03.2017 - 08.2020

Substitute Teacher

Warren County Public Schools
09.2012 - 06.2016

Bartender

Airlee Convention Center
12.1998 - 08.2001

Tech Support/SOA

AT&T Communications
12.1981 - 10.1998

Business

High Point High School
Teresa Chillemi