Open To Work
TERESA COOPER
OAK HILLS,CA
Summary
Results-oriented professional with decades of management experience in Office Management and Accounting. Proven expertise in Accounts Payable and Receivables, billing, reconciliations and analysis. Clear understanding of sales-driven environments and a commitment to enhancing customer satisfaction. Skilled in strategic planning and effective communication, successfully leading projects to improve operational efficiency.
Overview
26
26
years of professional experience
Work History
General Manager
Apple Valley Postal
Apple Valley, CA
06.2022 - 07.2025
- Enhanced customer satisfaction by managing all customer service interactions at the counter.
- Oversaw sales operations, including opening and maintaining customer box holder accounts.
- Delivered retail services by pricing inventory and ensuring compliance with company standards.
- Operated a specialized cash register system, ensuring accurate shipping charges for customers.
- Managed financial operations, including handling cash and preparing daily bank deposits.
- Executed stock ordering processes, establishing retail markups, and monitoring sales performance.
- Facilitated efficient shipping and receiving of parcels, ensuring accurate tracking and distribution.
- Provided solutions to customers regarding shipping challenges, enhancing service reliability and efficiency.
- Managed budgeting and financial reporting to ensure fiscal responsibility and profitability.
- Oversaw inventory management systems, optimizing stock levels for operational needs.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Postal Service Sectional Center Manager
MWA Worldwide, LLC
Hesperia, CA
06.2022 - 11.2024
- At this location, I began as a general mail clerk. I helped customer with all their shipping needs at the front counter.
- I was trained on specialized equipment to weigh measure and price the shipping of parcels and letters.
- I was also able to navigate the inputting of packages received for box holders.
- We then labeled and tracked those package until it was time for them to be tagged out of the facility and given to the customer.
- I was in charge of all customer service jobs including billing, lost or mishandled mail and packages, problem solving and corrections.
- I was also in charge of box holder communications such as package retrieval.
- When running the front counter I was in charge of all retail tasks such and register operation and the handing of all cash and credit sales within the building.
- I was able to oversee such jobs as inventory and product procurement.
- This was a very busy facility and we averaged about 1,000 pieces of mail and over 400 packages daily for 600 box holders on average.
- This job elevated me to be in a lead position when the Apple Valley location sold to the new owner.
Accounts Payable/Accounts Receivable Manager
H2Zero, LLC
Hesperia, CA
01.2012 - 02.2021
- Oversaw efficient product production and distribution, ensuring timely delivery to wholesale and retail clients.
- Managed all product procurement and retrieval processes, maintaining optimal inventory levels within the warehouse.
- Coordinated receipt of production materials into the warehouse, facilitating seamless inventory management.
- Handled customer orders for the complete product and service lineup, enhancing customer satisfaction levels.
- Led a 20-person fleet crew, overseeing scheduling, performance reviews, and employee assessments for productivity.
- Directed product purchasing and inventory management, optimizing resource allocation and minimizing operational costs.
- Streamlined crew logistics to improve operational efficiency and ensure timely product delivery.
- Collaborated with management to develop strategic initiatives that supported company growth and operational excellence.
- Managed daily financial transactions and reconciliations to ensure accuracy.
- Strengthened internal controls by reviewing financial policies and procedures, identifying areas for improvement.
- Completed financial forms such as I9, W4, and W9, and maintained permanent records.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Input financial data and produced reports using Quickbooks.
- Matched purchase orders with invoices and recorded necessary information.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Inspected account books and recorded transactions.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Maintained account accuracy by reviewing and reconciling checks monthly.
Assistant Financial Manager
RTC Cleaning Products, Inc
Hesperia, CA
01.2007 - 09.2013
- I transitioned this company from my personal company to a corporation.
- I was in charge of all customer based needs.
- I handled production and employees as well as all administration duties.
- This was a growing business and it required a host of customer service based jobs.
- The fleet was was service based business model and the manufacturing of the product line was a wholesale and retail distributing company.
- With that, I was in charge of all personnel and account payables receivables and customer recruitment and cultivation.
- I handled all things customer related on multiple fronts.
- These duties included but were not limited to collections, payments, delivery, quality control, delivery and customer based forums such as trade shows.
- I handled all monetary related tasks such as banking and accounting for the business as it grew into a large company.
- We eventually incorporated and sold the product line and business.
- Streamlined financial reporting processes to enhance accuracy and efficiency.
- Managed daily reconciliations, ensuring consistency across financial statements.
Business Owner
Coopers Products, LLC
Hesperia, CA
01.2000 - 03.2007
- Transitioned this company from my personal company to a corporation.
- I was in charge of all customer based needs.
- I handled production and employees as well as all administration duties.
- This was a growing business and it required a host of customer service based jobs.
- The fleet was was service based business model and the manufacturing of the product line was a wholesale and retail distributing company.
- With that, I was in charge of all personnel and account payables receivables and customer recruitment and cultivation.
- I handled all things customer related on multiple fronts.
- These duties included but were not limited to collections, payments, delivery, quality control, delivery and customer based forums such as trade shows.
- I handled all monetary related tasks such as banking and accounting for the business as it grew into a large company.
- We eventually incorporated and sold the product line and business.
- Managed accounts payable and receivable processes to ensure timely financial transactions.
- Conducted financial analysis to identify trends and inform decision-making for senior leadership.
- Oversaw cash flow management, ensuring liquidity while minimizing operational risks.
- Established financial policies that strengthened internal controls and compliance with regulations.
- Reduced outstanding accounts receivable balances by consistently following up on overdue payments and negotiating payment plans with clients.
- Optimized cash flow management strategies, ensuring sufficient funds were available for daily operations while maximizing returns on idle cash balances.
- Utilized financial software to prepare consolidated financial statements.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Developed and implemented financial strategies to enhance organizational profitability.
- Managed budgeting processes, ensuring alignment with strategic goals and compliance standards.
Education
High School Diploma - General High School Curriculum
Paramount High School
Paramount, CASkills
- Account Payable and Receivable
- Reconciliation
- Manual accounting
- Financial reporting and analysis
- Quickbooks and Excel
- Budgeting and forcasting
- Self motivated
- Good Communication
- Customer Cultivation
- Time management
- Training and coaching
- Exceptional customer relations
LANGUAGE/PROFICIENCY
English / Very Well
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$20/hr - $25/hrTimeline
General Manager
Apple Valley Postal
06.2022 - 07.2025
Postal Service Sectional Center Manager
MWA Worldwide, LLC
06.2022 - 11.2024
Accounts Payable/Accounts Receivable Manager
H2Zero, LLC
01.2012 - 02.2021
Assistant Financial Manager
RTC Cleaning Products, Inc
01.2007 - 09.2013
Business Owner
Coopers Products, LLC
01.2000 - 03.2007
High School Diploma - General High School Curriculum
Paramount High School