Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresa Corona

Anaheim,CA

Summary

Dynamic and dedicated server with a proven track record, excelling in customer service and teamwork. Recognized for enhancing guest experiences through proactive problem-solving and efficient food service. Skilled in managing high-pressure environments while ensuring satisfaction for up to 50 guests at events.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Banquet Server

Anaheim Convention Center
12.2024 - Current
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
  • Handled food and beverage orders for up to 50 guests, delivering prompt and friendly service.

Banquet Server

Honda Center
08.2024 - Current
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Handled food and beverage orders for up to 50 guests, delivering prompt and friendly service
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.

Catering Server

The Grove Of Anaheim
01.2023 - 12.2024
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.

Server

Hillstone
08.2021 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated and helped team members during busy shifts for efficient workflow and excellent guest experiences.
  • Reset and cleaned tables quickly to prepare for new customers.

Restaurant Hostess

IHOP
03.2019 - 04.2020
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Streamlined table turnover process by quickly identifying available seating options for incoming diners.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Education

Associate of Arts - Art

Fullerton College
Fullerton, CA
05-2023

Skills

  • Strong teamwork
  • Time management
  • Customer service
  • Bottle Service
  • Stress tolerance
  • Conflict resolution

Certification

California RBS Alcohol Certification

ID # 313110301


California Food Handlers Certification

Timeline

Banquet Server

Anaheim Convention Center
12.2024 - Current

Banquet Server

Honda Center
08.2024 - Current

Catering Server

The Grove Of Anaheim
01.2023 - 12.2024

Server

Hillstone
08.2021 - 03.2023

Restaurant Hostess

IHOP
03.2019 - 04.2020

Associate of Arts - Art

Fullerton College

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