Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

TERESA DUBE-CASEY

Tempe

Summary

I am a dynamic professional with over 10 years of adventures in management, dedicated to delivering exceptional guest experiences and fostering strong team values and collaboration. With a strong focus on customer satisfaction, I embrace the pursuit of new challenges and opportunities for growth.

Overview

14
14
years of professional experience

Work History

Team Manager

Panera Bread
06.2022 - Current
  • Successfully launched a new store as part of a curated training team, implementing specialized training and structured onboarding for a new team.
  • Ensured top-tier food safety standards with meticulous temperature monitoring, rigorous sanitation practices, and effective FIFO inventory management.
  • Optimized labor projections and workforce allocation based on performance metrics for enhanced operational efficiency.
  • Recognized as Warmth Champion for Spring 2024 for outstanding customer service excellence and exemplifying company core values.

Shift Supervisor / Crew Member

Taco Bell
05.2019 - 12.2019
  • Efficiently opened and prepared the store, ensuring seamless daily operations.
  • Strictly adhered to cash handling procedures, ensuring secure and accurate daily deposits.
  • Maintained exceptional quality and sanitation standards, contributing to a top-tier customer experience.

Deli Clerk

Stop and Shop
06.2016 - 09.2017
  • Enthusiastically greeted customers and sliced deli products to fit customer needs.
  • Routinely cleaned and sharpened deli slicing machinery, ensuring optimal performance and safety.
  • Customized deli products, driving customer satisfaction and loyalty.

Shift Supervisor / Crew Member

Wendy's
09.2011 - 08.2015
  • Ensured top food safety standards, enhancing customer trust and satisfaction.
  • Trained new crew to boost performance and productivity.
  • Personalized customer service solutions, fostering loyalty and repeat business.
  • Delegated tasks with weekly goals to maximize team efficiency.

Education

Bachelor of Science - Physics

Arizona State University
Tempe, AZ
05-2028

Skills

  • ServSafe Manager Certified (2024)
  • Management Experience
  • Professional Customer Service
  • Stock & Inventory Management
  • Problem Solving
  • Food & Beverage
  • Employee Scheduling & Deployment
  • Staff Development
  • Computer Skills

Interests

  • Drawing and Painting
  • Creative Writing
  • Personal Development and Self-Improvement
  • Watching Movies and TV Shows
  • Language Learning
  • Dungeons & Dragons / TTRPGs

Timeline

Team Manager

Panera Bread
06.2022 - Current

Shift Supervisor / Crew Member

Taco Bell
05.2019 - 12.2019

Deli Clerk

Stop and Shop
06.2016 - 09.2017

Shift Supervisor / Crew Member

Wendy's
09.2011 - 08.2015

Bachelor of Science - Physics

Arizona State University

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