Teresa Dendinger

• Placed orders to restock items before supplies ran out.
• Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
• Inspected freezer and refrigerator daily to check and maintain proper temperatures.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• I prepared all of the side dishes, and the appetizers

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Processed customer transactions promptly, minimizing wait times.
• Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
• Counted and packaged currency and coins.
• Provided exceptional customer service, resulting in increased client retention and loyalty.
• Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
• Reconciled cash drawer and resolved discrepancies.
• Educated customers on use of banking website and mobile apps.
• Provided customer records, account statements and copies of checks.
• Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
• Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
• Educated customers on banking products, enabling them to make informed decisions about their finances.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Logged cashier's checks and other transactions to maintain accurate account records.
• Turned in excess cash to maintain drawer security.
• Audited fellow teller currency to contribute to dual-control procedures.
• Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
• Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
• Processed loan payments accurately, contributing to the overall efficiency of branch operations.
• Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
• Assisted customers with compromised debit cards and issued new credentials.
• Enhanced branch sales through cross-selling bank products and services to customers.
• Placed orders for customer checks and verified starting numbers.
• Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
• Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
• Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
• Removed mutilated currency from circulation.
• Sold and cross-sold bank products to new and existing customers.
• Collaborated with team members to ensure smooth operations and high-quality service.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
• Identified sales opportunities and referred customers to branch partners in financial services.
• Maintained friendly and professional customer interactions.
• Assisted customers with banking needs and inquiries.
• Counted, verified and handled bank deposits and armored car transactions.
• Educated customers on online banking and mobile banking applications.
• Handled various accounting transactions.
• Processed wide variety of retail banking transactions for personal and commercial customers.
• Referred customers to other banking departments for specialized services.
• Monitored and verified suspicious activity on customer accounts.
• Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
• Received loan and utility payments, sending funds to correct destinations.
• Performed account maintenance by closing out accounts and changing customer addresses.
• Arranged monies received in cash boxes and coin dispensers according to denomination.
• Established rapport with new clients to increase satisfaction and loyalty.

Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.

I ran the kitchen by myself.I prepared all of the meals that included breakfast, lunch and snacks.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.