Debbie Guevara
North Hollywood,CA
Summary
Dynamic Shift Lead Manager at Randy’s Donuts with proven expertise in inventory control and conflict resolution. Successfully trained teams to enhance customer service quality, ensuring compliance with safety protocols. Recognized for fostering teamwork and maintaining high operational standards, contributing to a consistently positive dining experience.
Overview
4
4
years of professional experience
Work History
Shift Lead Manager
Randy’s Donuts
North Hollywood, CA
03.2024 - Current
- Supervised daily operations and ensured compliance with company policies.
- Trained new employees on safety protocols and operational procedures.
- Managed inventory levels and coordinated restocking of supplies.
- Monitored customer service quality and addressed issues promptly.
- Trained new employees on procedures, policies, and job functions.
Bartender/Server
Saiko Sushi
San Diego, California
05.2023 - 08.2024
- Prepared and served a variety of cocktails and beverages to patrons.
- Maintained cleanliness and organization of the bar area during shifts.
- Assisted in inventory management by tracking supplies and placing orders.
- Engaged customers with friendly service and provided menu recommendations.
- Collaborated with kitchen staff to ensure timely drink preparation and delivery.
- Handled cash transactions accurately and processed credit card payments smoothly.
- Resolved customer complaints promptly to enhance overall dining experience.
Bartender Shift Manager
Hive sushi/Nectar room
San Diego, California
03.2022 - 01.2024
- Trained new bartenders on drink recipes and customer service standards.
- Resolved customer complaints to enhance guest satisfaction and experience.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Encouraged team collaboration among staff members to maximize efficiency during peak periods.
Service Bartender
Taste of Italy
San Diego, California
01.2022 - 12.2023
- Prepared and served beverages to customers in a fast-paced restaurant environment.
- Maintained cleanliness and organization of the bar area during busy service periods.
- Collaborated with kitchen staff to coordinate food orders and drink pairings efficiently.
- Developed knowledge of wine, cocktails, and spirits to enhance guest recommendations.
- Performed opening and closing duties including counting money drawers and restocking items.
- Maintained a clean, organized bar area and stocked necessary supplies.
Education
Bachelor of Arts - Psychology
University of San Diego
San Diego, CASkills
- Inventory controls
- Shift checklists
- Cash handling
- Bar operations
- Time management
- Conflict resolution
- Menu knowledge
- Workplace safety
- Shift leadership
- Handling customer complaints
- Teamwork
- Punctual and reliable
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Shift Lead Manager
Randy’s Donuts
03.2024 - Current
Bartender/Server
Saiko Sushi
05.2023 - 08.2024
Bartender Shift Manager
Hive sushi/Nectar room
03.2022 - 01.2024
Service Bartender
Taste of Italy
01.2022 - 12.2023
Bachelor of Arts - Psychology
University of San Diego
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