Teresa Denton

I handled pay roll for 250 employees in addition to customer service preformed while working from home: Patient evaluation phone calls.

• Supervised daily operations to ensure compliance with health and safety standards.
• Trained and mentored staff on customer service best practices and food preparation techniques.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Analyzed sales data to identify trends and drive promotions for increased revenue.
• Developed employee schedules to maintain optimal staffing levels during peak hours.
• Enhanced operational efficiency by streamlining workflows and improving service speed.
• Led team meetings to foster communication, address concerns, and motivate staff performance.
• Conducted regular audits of food safety procedures to uphold quality standards in store operations.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Improved safety procedures to create safe working conditions for workers.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Improved marketing to attract new customers and promote business.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.

• Enhanced team productivity by developing streamlined workflows and efficient scheduling practices.
• Conducted regular performance evaluations to provide constructive feedback and promote professional growth.
• Collaborated with upper management to develop strategic plans for local marketing initiatives.
• Analyzed sales data to identify trends, driving menu adjustments that increased customer satisfaction.
• Implemented inventory management systems, reducing waste and improving stock accuracy.