Teresa Frederick
Fort Pierce,FL
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated Human Services student seeking internship in Human Services to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
9
9
years of professional experience
Work History
Student
Irsc - Indian River State College
Ft. Pierce, FL
06.2019 - 04.2024
- Provided guidance and support to fellow students on academic issues.
- Provided feedback to professors regarding their teaching methods.
- Maintained schedule of class assignments to meet deadlines.
- Followed course syllabus or lesson plan to perform and submit coursework and assignments.
- Attended classes or courses to attain subject mastery and formal recognition.
- Learned new methods, processes and procedures for research and writing.
- Devoted time outside of class to do homework, labs or class preparation.
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Attended classes and lectures to procure and absorb materials from handouts, textbooks or in-class presentations.
- Used student resources and asked professors, assistants, dean and other leaders for support.
- Developed and practiced study techniques to retain information and meet assignment objectives.
- Applied course concepts by attending small group discussions and re-summarizing with classmates.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Office Assistant
JC Investments
Ft. Pierce, FL
04.2015 - 02.2020
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Delivered messages and ran errands.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Inventoried and ordered materials, supplies and services.
- Trained staff members to perform work activities and use computer applications.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Cashier
Walmart
Fort Pierce, FL
08.2018 - 08.2019
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Education
Bachelor of Science - Human Services Generalist
Indian River State College
Ft. Pierce, FL04.2024
Skills
- Customer Service
- Energetic and Enthusiastic
- Conflict Management
- Positive Attitude
- Fast Learner
- Active Listening
- Complex Problem-Solving
Accomplishments
Maintained the Deans list throughout my Associates and Bachelors degrees.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeTimeline
Student
Irsc - Indian River State College
06.2019 - 04.2024
Cashier
Walmart
08.2018 - 08.2019
Office Assistant
JC Investments
04.2015 - 02.2020
Bachelor of Science - Human Services Generalist
Indian River State College
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