Teresa Gallardo
Redlands,CA
Summary
Proven leader in merchandising with a track record of boosting sales and enhancing customer experiences at Stater Brothers. Expert in store layout and merchandise presentation, coupled with exceptional teamwork and communication skills. Successfully managed inventory, developed strategic floor plans, and led teams to achieve continuous improvement in retail merchandising.
Overview
20
20
years of professional experience
Work History
Merchandising Team Lead
Stater Brothers
04.2024 - Current
- Managed inventory for optimal product availability and turnover rates.
- Spearheaded seasonal changes in product offerings, keeping the sales floor fresh and relevant throughout the year.
- Ensured compliance with company guidelines for pricing, signage, and safety standards in all merchandising activities.
- Facilitated open communication between merchandising team members at various levels of authority to address operational challenges promptly.
- Provided training to new team members on merchandising best practices, enhancing overall team performance.
- Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
- Managed weekly planogram updates, ensuring accurate execution according to company guidelines within designated timelines.
- Increased sales by implementing strategic merchandising plans and optimizing product placement.
Merchandising Associate
Stater Brothers
04.2018 - 04.2024
- Improved product visibility by creating eye-catching merchandise displays.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Maintained integrity of units and accuracy of pricing to minimize waste.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Stocked shelves to match planogram images and instructions.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Overnight Key Carrier
Stater Brothers
09.2010 - 04.2018
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
- Elevated overall store presentation through diligent merchandising efforts, creating visually appealing displays that enticed customers to make purchases.
- Streamlined operations by effectively managing opening and closing store procedures, ensuring timely readiness for business.
- Maintained a clean and organized store environment, contributing to a positive atmosphere for both employees and customers.
General Merchandising Clerk
Stater Brothers
05.2004 - 09.2010
- Contributed to a positive workplace culture through effective communication with colleagues and supervisors alike.
- Streamlined product management with efficient stocking, rotation, and labeling procedures.
- Conducted price checks for customers, resolving discrepancies quickly to ensure satisfaction.
- Assisted in the planning and execution of seasonal floor resets, resulting in an attractive shopping environment for customers.
- Boosted sales through expert knowledge of current trends and the ability to assist customers in making informed purchasing decisions.
- Implemented creative solutions for merchandising challenges such as space constraints or limited stock availability, ensuring optimal product presentation at all times.
Courtesy Clerk
Stater Brothers
04.2004 - 05.2004
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Returned unwanted items to correct store locations and restocked shelves.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
High School Diploma -
Perris Lake High School
Perris, CASkills
- Merchandise presentation
- Store Layout
- Pricing strategy
- Promotional planning
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Staff Supervision
Timeline
Merchandising Team Lead
Stater Brothers
04.2024 - Current
Merchandising Associate
Stater Brothers
04.2018 - 04.2024
Overnight Key Carrier
Stater Brothers
09.2010 - 04.2018
General Merchandising Clerk
Stater Brothers
05.2004 - 09.2010
Courtesy Clerk
Stater Brothers
04.2004 - 05.2004
High School Diploma -
Perris Lake High School
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