Summary
Overview
Work History
Education
Skills
Timeline
Additional Information
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Teresa Garcia

Tucson,AZ

Summary

Accounting , Home Care Professional I, Early Child Care, loss prevention Fraud certification

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

11
11
years of professional experience

Work History

GWA

Amazon /HomeGoods Distribution
05.2021 - Current
  • Distribution experience/ 50 Data entry account knowledge safety team, department supervision clerk /attributer problem solve
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Specialist Scanning

RICOH DOCUMENT
01.2019 - 06.2021
  • Type 40-45 WPM, Customer Service, Multi-Level Phone, Ten keys by Touch, Data Entry, Document, merging Specialists Essential responsibilities of a Document imaging assessing scanning quality, making sure documents are legible,
  • Followed all company policies and procedures to deliver quality work.
  • Increased efficiency by automating routine tasks with software solutions.
  • Restructured customer service process, ensuring quicker response times.
  • Maintained database systems to track and analyze operational data.

Customer Care Specialist

California Lifeline
04.2017 - 04.2018
  • Operator Specialists, help companies improve their operations while making sure they comply with industry regulations. Highlight qualifications like business acumen, analytical thinking, strategic planning, problem solving, decision making, reporting, and creativity, Perform operational database management duties closely with and support team of 100+ Performance Managers on a daily basis Assists with resolving provider/member complaints, and maintaining communication between vendors
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Verified accuracy of customer account information and updated when necessary.
  • Provided exceptional support during high call volume periods, maintaining a professional demeanor under pressure.

Seasonal/Event Coordinator

Salvation Army
01.2015 - 12.2016
  • Office Knowledge of department policies and procedures, computer operating systems, Data entry /10 key skills Maintain accurate records, Explain and assist in problem solving regarding imaging system, meets deadlines by working at a quick and steady pace while maintaining quality/ error free work, Responsible for troubleshooting and finding errors before they reach the customer, Achieves established time production statistics Complies with reporting requirements by completing all required work various record types Prepare documents for imaging company money and finances Microsoft word award letters, denial/approval letters, new letters, Scanning
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Coordinated schedules and timelines for events.
  • Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.

Education

Dept Manager /Health Education -

American River College
Sacramento, CA
01-2025

Skills

  • Lotus SmartSuite, People Soft, Sap Earp, Microsoft office word Microsoft office power point, Microsoft excel, Motion Control Engineering computer operating systems/Scanning
  • Computer skills

Timeline

GWA

Amazon /HomeGoods Distribution
05.2021 - Current

Specialist Scanning

RICOH DOCUMENT
01.2019 - 06.2021

Customer Care Specialist

California Lifeline
04.2017 - 04.2018

Seasonal/Event Coordinator

Salvation Army
01.2015 - 12.2016

Dept Manager /Health Education -

American River College

Additional Information

Accounts Payable/Receivable,Billing,Scanning Currently used 15 years

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