Teresa Gonzalez
Los Angeles,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Premier Workspaces
01.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Maintained and managed customer files and databases.
- Conducted intake procedures for new clients on behalf of attorneys.
Barista
Target Starbucks
08.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Used POS system to accurately enter orders and process payments.
Team Member
Target
10.2018 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers and staff to effectively build rapport and lasting relationships.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Evaluated staff performance and provided coaching to address inefficiencies.
Event Coordinator
Saint John Medical Center
01.2017 - 06.2017
- Coordinated schedules and timelines for events.
- Consulted with patients to determine objectives and requirements for events.
- Collaborated with individuals undergoing gender transition while also addressing their mental health diagnoses.
- Reached out to patients via phone to confirm their attendance at upcoming events.
Skills
- Equipment and Store Cleaning
- Product Advertising
- Coordinating Orders
- Food Storage Management
- Customer Service
- Word, Google Drive, Powerpoint,
comfortable with PC's & Mac - Teamwork and Collaboration
- Merchandise Inspection
- Sales Generation
- Seasonal Promotions
- Store Displays
- Time Management
- Text Savvy
- Stockroom Upkeep
- Informational Releases
- Sharepoint
- Schedule Meetings
References
Premier Workspaces
Kristy Koon (405)532-6629
Starbucks
KImberly Quintero (310)8439-6629
Target
Ariana Rublica (323)272-8977
Timeline
Administrative Assistant
Premier Workspaces
01.2023 - Current
Barista
Target Starbucks
08.2021 - Current
Team Member
Target
10.2018 - 01.2022
Event Coordinator
Saint John Medical Center
01.2017 - 06.2017
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