Teresa Gonzalez
Downey,California
Summary
Dynamic Administrative Coordinator with proven expertise at F2 TPS LLC and ACME Player Services, excelling in employee scheduling and time card management. Recognized for enhancing operational efficiency through meticulous document organization and exceptional problem-solving skills. Committed to delivering outstanding customer service while supporting diverse projects and ensuring compliance in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Administrative Coordinator
F2 TPS LLC/ ACME Player Services
Cypress
06.2021 - Current
- Generated daily break and lunch logs for casino operations.
- Audited records for over 200 employees to verify accuracy.
- Monitored compliance with employee break and lunch schedules.
- Ensured proper waiver of lunches when applicable.
- Conducted final checks for resigned or terminated employees.
- Corrected employee time cards on ADP for missed punches.
- Managed timely filing of important correspondences from Department of Justice.
- Assisted employees in completing state badge applications.
- Assisted the accounting department.
- Hosted meetings for all supervisors.
- Helped my manager with many projects.
Receptionist
Norm Reeves Honda
Cerritos, California
09.2019 - 04.2021
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Coordinated pick-up and delivery of express mail services.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Salesperson
Bootsworld
Lakewood, California
04.2016 - 12.2020
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Collaborated with team members to develop effective sales plans.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06-2015
Some College (No Degree) -
Cerritos College
Norwalk, CASkills
- Data entry
- Employee scheduling
- Time card management
- Customer service
- Project coordination
- Document organization
- Attention to detail
- Email communication
- Office administration
- Task prioritization
- Organizational skills
- Administrative procedures
- Problem-solving
- Payroll and budgeting
- Accounts payable and receivable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary
References
- Laura Maxim - Former Manager
Norm Reeves Honda
18500 Studebaker Rd. Cerritos, Ca 90702
(714)260-3141
6 years of relation
- Marissa Sbardella - Current Payroll Manager
F2 TPS/ACME Player Services
10833 Valley View St. Cypress, CA 90630
(714)872-6501
4 years of relation
- Yirlani Quezada - Current Office Manager
F2 TPS/ACME Player Services
10833 Valley View St. Cypress, CA 90630
(714)907-7417
4 years of relation
- Rebecca Antunez - Current Payroll Processor
F2 TPS/ACME Player Services
10833 Valley View St. Cypress, CA 90630
(714)624-4036
4 years of relation
Timeline
Administrative Coordinator
F2 TPS LLC/ ACME Player Services
06.2021 - Current
Receptionist
Norm Reeves Honda
09.2019 - 04.2021
Salesperson
Bootsworld
04.2016 - 12.2020
High School Diploma -
Santa Fe High School
Some College (No Degree) -
Cerritos College
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