Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Teresa Graham

Westville

Summary

Accomplished Manager of Orthopedic Oncology at Cooper University, leveraging surgical and oncology expertise and exceptional team-building skills to exceed departmental goals. Demonstrated proficiency in patient care and strategic planning at MD Anderson Cancer Center, enhancing patient flow and staff performance. Proven ability to expedite tasks with precision, fostering a culture of continuous learning and collaboration.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager of Orthopedic Oncology

Cooper University
03.2022 - Current
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Developed a strong culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment and onboarding.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.

Lead Medical Assistant

MD Anderson Cancer Center
10.2020 - 03.2022
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Coordinated work of junior staff to keep team performance high and effectively handle needs of 200+ patients per day.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Set schedules for 20 members of staff by planning and designating shifts and hours.
  • Shouldered management responsibilities during absence of manager.

Medical Assistant

MD Anderson Cancer Center At Cooper
03.2016 - 10.2020
  • Completed Flexible Sigmoidscopes, Cytsoscopy's, prostate biopsies, excisions, shave and punch biopsies, exams and other special procedures
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
  • Performed clerical duties, such as word processing, data entry, scheduling, answering phones and filing
  • Oriented and trained new staff on proper procedures and policies

Head Personal Trainer

Terri's Health And Fitness
03.2013 - Current
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines
  • Informed clients about nutrition, lifestyle issues, and weight control
  • Cultivated positive relationships with participants by interacting with group during fitness classes

File Clerk

Taylor, Taylor And Leonetti
09.2011 - 06.2012
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
  • Implemented improvements to file systems and procedures

Education

High School Diploma -

Pitman High School
Pitman, NJ
05.1996

Some College (No Degree) - Ultrasound Technician

Rowan College At Gloucester County
Sewell, NJ

AMCA Certified Medical Assistant - Medical Assitant, EKG And Phlebotomy Technician

ASI Career Institute
Blackwood, NJ
01.2015

Skills

  • Surgical and Oncology experience
  • Operations Management
  • Complex Problem-Solving
  • Staff Training and Development
  • Teamwork and Collaboration
  • Customer Service
  • Adaptability and Flexibility
  • Positive Attitude
  • Reliability
  • Professional and Courteous

Certification

  • American Medical Certification Association CMAC, ETC and PTC
  • CPR/AED certified through American Heart Association
  • Certified Yoga Instructor

Timeline

Manager of Orthopedic Oncology

Cooper University
03.2022 - Current

Lead Medical Assistant

MD Anderson Cancer Center
10.2020 - 03.2022

Medical Assistant

MD Anderson Cancer Center At Cooper
03.2016 - 10.2020

Head Personal Trainer

Terri's Health And Fitness
03.2013 - Current

File Clerk

Taylor, Taylor And Leonetti
09.2011 - 06.2012

High School Diploma -

Pitman High School

Some College (No Degree) - Ultrasound Technician

Rowan College At Gloucester County

AMCA Certified Medical Assistant - Medical Assitant, EKG And Phlebotomy Technician

ASI Career Institute

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