Teresa Griffin
Salisbury,NC
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
12
12
years of professional experience
Work History
Sales Associate
Where Ya Bin
Concord, NC
04.2024 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
Manager
Wendys Restaurant
Salisbury, NC
06.2020 - 09.2023
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
Manager
Steak and Shake
Concord, NC
04.2012 - 06.2020
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
Education
High School Diploma -
North Rowan High School
Spencer, NC06-1986
Skills
- Promotional support
- Contract Preparation
- Customer Needs Assessment
- Upselling
- Client Account Management
- Product Sales
- Order Processing
- Inventory Control
- Positive and professional
- Teamwork and Collaboration
- Cash Handling
- Cash Register Operation
- Problem-Solving
- Listening Skills
- Excellent communication skills
- Policy and Procedure Adherence
- Customer Service
Timeline
Sales Associate
Where Ya Bin
04.2024 - Current
Manager
Wendys Restaurant
06.2020 - 09.2023
Manager
Steak and Shake
04.2012 - 06.2020
High School Diploma -
North Rowan High School
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