Teresa Jacobson
Detroit,MI
Summary
An accomplished professional with 10+ years of experience in health care management and administration. Experienced in the development, implementation and management of facility policies and procedures. A strong leader with outstanding, interpersonal, communication and organizational skills.
Overview
17
17
years of professional experience
Work History
Practice Manager
Health Partner Gateway
Detroit, MI
01.2022 - Current
- Empower individuals and groups to achieve self-determined goals based on their personal vision of being well.
- Enable clients to create stability to maximize their personal and professional potential.
- Provide time and space for client to gain clarity and confidence needed to increase productivity and emotional resilience.
Research Associate
Ascension St. John Hospital
Detroit, MI
03.2012 - Current
- Responsible for daily operations of cardiovascular research department.
- Primary coordinator for cardiovascular clinical trials.
- Ensure adjunct support is trained and up to date on requirements.
- Patient screening, consenting, and follow-up.
- Data collection and entry, adverse event reporting, and query resolution.
- Helped team meet regulatory requirements by coordinating documentation and filings.
- Gathered and organized information for research purposes.
Non-Invasive Cardiology Technical Director
Ascension St. John Hospital
Detroit, MI
02.2006 - 03.2011
- Managed daily operations of Non-Invasive Cardiology department overseeing 35 employees.
- Carefully selected, developed, trained, and retrained qualified staff. Actively maintained up-to-date knowledge of applicable regulations, state and federal laws, and health insurance policies.
- Evaluated employee performance, provided feedback, coached and disciplined staff as needed.
- Minimized staff turnover through appropriate selection, orientation, training, education, and performance development.
- Established department annual budget and conducted monthly review to ensure finances were properly allocated.
- Developed and arranged continuing education opportunities for staff to increase knowledge and skills.
- Reformed and improved policies and procedures developing efficiency in front desk and billing operations.
- Restructured billing process to increase revenue by 25%.
- Worked closely with human resources, developed and implemented improved policies and procedures.
Education
Certificate - Health Coaching
02.2023
Certificate - Functional Nutrition
01.2022
Master of Science - Health Administration
12.2008
B.A - Health Sciences
12.2006
Skills
- Staff training, motivation and development
- Organizational skills
- Exceptional interpersonal skills
- Microsoft Word, Excel, PowerPoint and Outlook
- Quality Improvement
- Human Performance Coach
- Practice management
- Multidisciplinary team collaboration
- Project oversight
- Relationship building and retention
Accomplishments
PUBLICATIONS
Readmission Risk Factors and Heart Failure with Preserved Ejection Fraction; Ascension Macomb-Oakland Hospital, D. Harmon, J. Rathousky, F. Choudhery, H. Grover, I Petel, T. Jacobson, J. Boura, J. Crawford, J. Arnautovic
QA/QI Decreasing HF 30 Day Readmissions by Improved Discharge Medications; Ascension Macomb-Oakland Hospital, Fares Jamal DO, Roy Lee DO, Teresa Jacobson, Joan Crawford DO
RESEARCH STUDY
Analyze and Explore the Effects of Post Discharge Health Coaching Support; Ascension Macomb-Oakland Hospital, Teresa Jacobson, B. Mojares, J. Fares, L. Chalut
Timeline
Practice Manager - Health Partner Gateway
01.2022 - Current
Research Associate - Ascension St. John Hospital
03.2012 - Current
Non-Invasive Cardiology Technical Director - Ascension St. John Hospital
02.2006 - 03.2011
Institute For Functional Medicine - Certificate, Health Coaching
Functional Nutrition Alliance - Certificate , Functional Nutrition
Central Michigan University - Master of Science, Health Administration
Central Michigan University - B.A, Health Sciences