Teresa jennewein
Ruma's Deil
Fenton,MO
18
years of professional experience
Accomplished manager with a strong focus on customer service, team leadership, and decision-making. Enhanced customer satisfaction and streamlined operations, driving efficiency and quality in service delivery.
Work History
Manger
6 Years- Oversaw daily operations to ensure efficient customer service and quality standards.
- Developed staff schedules to align with peak business hours, enhancing operational efficiency.
- Implemented inventory management processes to reduce waste and optimize stock levels
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Housekeeper
12 Years- Maintained cleanliness and sanitation standards in guest rooms and common areas.
- Performed detailed cleaning tasks, including dusting, vacuuming, and mopping floors.
- Collaborated with team members to ensure timely completion of housekeeping duties.
- Organized and restocked cleaning supplies to optimize workflow efficiency.
- Inspected rooms for maintenance issues and reported findings to management promptly.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma
Skills
Team leadership
Staff management
Time management
Decision-making
Timeline
Manger
Ruma's Deil
08.2020 - CurrentRead More
Housekeeper
Drury Inn & Suites
07.2008 - 07.2020Read More
Fox High School
High School Diploma
Read More