Teresa Kendall
Magna,UT
Summary
Experienced and detail-oriented Data Entry and Medical Billing Specialist with 25+ years in financial and healthcare administration, seeking to contribute proven skills in payment posting, claims processing, credentialing, and account balancing to a dynamic medical billing or data entry role. Committed to accuracy, efficiency, and team leadership in fast-paced environments.
Overview
37
37
years of professional experience
Work History
Customer Service Representative
Alta Management Solutions
Bountiful, Utah
01.2013 - 09.2025
- Provided timely resolution of customer complaints, fostering positive customer relationships.
- Assisted customers with inquiries and efficiently resolved issues to enhance customer satisfaction.
- Maintained accurate records of customer interactions and transactions to support effective follow-up and service.
Alta Management Solutions
Alta Management Solutions
Bountiful, Utah
01.2013 - 09.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Addressed customer requests and answered questions, enhancing overall satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Executed daily tasks with accuracy and efficiency to ensure smooth operations.
Claims Processor Specialist
Alta Management Solutions
Bountiful, USA
07.2017 - 02.2025
- Managed Workers' Compensation claims for multiple physicians, facilitating efficient claims resolution.
- Recorded patient and insurance payments into billing system, ensuring accuracy and timely processing.
- Updated patient demographics in the system, maintaining accurate and current records.
Data Entry Processing Manager
Alta Management Solutions
Bountiful, USA
05.2016 - 07.2017
- Advanced through multiple roles over 12-year tenure, progressing from Data Entry Clerk to Credentialing Specialist and Manager, reflecting strong dedication and performance.
- Managed daily processing operations for client projects and services.
- Coordinated team activities to ensure timely project completion and efficiency.
- Implemented process improvements to enhance workflow and productivity.
Proof Operator
Wells Fargo
Salt Lake City, USA
05.1988 - 08.2012
- Ensured accuracy and compliance in financial transaction processing.
- Balanced daily deposits from all branch locations, ensuring accuracy and timeliness.
- Maintained high productivity in a fast-paced, deadline-driven environment.
- Resolved discrepancies with team members, enhancing support for branch operations.
Education
High School Diploma -
Kearns High School
Kearns, UT01-1982
Skills
- Customer service excellence
- Claims processing
- Insurance Claims
- Payment processing
- Credit card processing
- Data entry accuracy
- Inbound and outbound calling
- Multitasking
- Active listening
- Problem-solving
- Team Leadership
- Training
- Adaptive team player
- Customer relations
- Red Planet
- Credentialing
Timeline
Claims Processor Specialist
Alta Management Solutions
07.2017 - 02.2025
Data Entry Processing Manager
Alta Management Solutions
05.2016 - 07.2017
Customer Service Representative
Alta Management Solutions
01.2013 - 09.2025
Alta Management Solutions
Alta Management Solutions
01.2013 - 09.2025
Proof Operator
Wells Fargo
05.1988 - 08.2012
High School Diploma -
Kearns High School