Teresa Knox
College Park,GA
Summary
Communicative Server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances. Outgoing person with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.
Overview
14
14
years of professional experience
Work History
Production Packer
Walmart
Union City, GA
10.2017 - Current
- Packed boxes with counted parts and labeled for shipping.
- Maintained accurate quantity of labels and products for production line.
- Completed daily orders with expert picking and packing of shipments.
Restaurant Waitress
Concessions Airport
Atlanta, GA
11.2014 - 10.2017
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
Waitress Trainee
Houlihan's
Atlanta, GA
01.2008 - 10.2014
- Increased sales significantly by upselling higher-end products to customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
GED -
Atlanta Technical College
Atlanta, GA05.2010
Skills
- Point of Sale Systems
- Age Verification
- Food Safety Standards
- Verbal and Written Communication
- Team Player
- Specials Promotion and Upselling
Timeline
Production Packer
Walmart
10.2017 - Current
Restaurant Waitress
Concessions Airport
11.2014 - 10.2017
Waitress Trainee
Houlihan's
01.2008 - 10.2014
GED -
Atlanta Technical College
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