Teresa Light
Las Vegas
Summary
Dynamic General Manager with a proven track record at Arby's, excelling in operations management and leadership. Successfully drove revenue growth through strategic initiatives and cost-saving measures, enhancing customer relations and team performance. Expert in problem resolution and inventory control, fostering a culture of efficiency and high employee satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Arby's
06.2016 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
Wendys Restaurant
08.2006 - 06.2016
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
Education
Associate of Arts - Graphic Design
International Business College
Fort Wayne, IN12-1998
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Customer relations
- Inventory Cash ordering and daily verification are essential financial tasks that must be completed accurately and efficiently to ensure the smooth operation of the business
Accomplishments
- Resolved product issue through consumer testing.
- Achieved sales growth through effectively helping with customer relationships, and cross training Employees for a streamlined experience.
- Supervised team of 18 staff members.
Certification
Serve safe certified
Timeline
General Manager
Arby's
06.2016 - Current
General Manager
Wendys Restaurant
08.2006 - 06.2016
Associate of Arts - Graphic Design
International Business College
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