Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Teresa Majors

Charleston,SC

Summary

Dynamic healthcare and business management professional with a proven track record at Harbor View Chiropractic. Excelled in optimizing operations and enhancing patient experiences, achieving significant improvements in team performance and patient care coordination. Skilled in insurance & patient billing and known for exceptional patient/customer services, demonstrating empathy and problem-solving abilities.

Overview

42
42
years of professional experience

Work History

Practice Manager

Harbor View Chiropractic
Charleston, SC
10.2014 - Current
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Ordered all office supplies and kept check on inventory levels.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.

Chiropractic Technician

Bryson Chiropractic
Moncks Corner, SC
10.2007 - 09.2013
  • Enabled more accurate diagnoses by maintaining up-to-date knowledge of chiropractic techniques, equipment usage, and relevant health conditions.
  • Supported a positive patient experience by providing compassionate care and emotional support during challenging treatments.
  • Facilitated successful treatment outcomes by preparing patients for procedures, explaining processes, and addressing any questions or concerns they may have had.
  • Aided in reducing appointment delays by effectively managing the scheduling system and confirming appointments with patients.

Front of House Restaurant Management

Mama Fu’s
Charleston, SC
06.2005 - 04.2007
  • Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
  • Answered telephone to make reservations and take orders.
  • Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
  • Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.

Chiropractic Technician

Jackson Family Chiropractic
Moncks Corner, SC
06.2005 - 07.2006

Self Storage Manager

Buck Management
Mount Pleasant, SC
03.2003 - 01.2005
  • Developed strong relationships with local businesses, generating referrals and promoting the self-storage facility within the community.
  • Implemented a preventative maintenance program for the facility, reducing repair costs and minimizing downtime.
  • Coordinated the sale of storage supplies to customers, increasing overall revenue generation.
  • Implemented new marketing strategies to attract potential clients and boost occupancy rates.

Chiropractic Technician/ Billing Specialist

Sweetgrass Chiropractic
Mount Pleasant, SC
02.1997 - 03.2002
  • Collaborated with other healthcare providers to ensure comprehensive care was provided to each client on their wellness journey.
  • Streamlined check-in process for new patients by gathering essential paperwork efficiently ensuring smooth registration experience for clients.
  • Supported chiropractors in delivering quality care by accurately recording patient medical history and treatment notes in electronic health records.
  • Enhanced clinic efficiency by maintaining a clean and organized therapy area, ensuring all necessary supplies were readily available.

Robison Chiropractic

Chiropractic Technician/ Billing Specialist
Charleston, SC
09.1991 - 02.1996
  • Maintained detailed records of patient treatments, progress, and outcomes to facilitate effective care coordination and continuity.
  • Assisted patients in achieving pain management goals through the implementation of effective therapeutic techniques.
  • Educated patients on the importance of proper posture and ergonomics, resulting in reduced workplace-related musculoskeletal issues.
  • Reduced recovery time for patients suffering from sports injuries through targeted chiropractic interventions.

Assistant Convenience Store Manager

Speedway Stores
Charleston, SC
11.1988 - 10.1990
  • Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
  • Maintained high standards of cleanliness and organization within the store to create a pleasant shopping experience for customers.
  • Developed strong relationships with vendors to ensure timely deliveries and negotiate favorable pricing deals.
  • Completed daily paperwork on sales reporting, banking and payroll reporting.

Purchasing Assistant

Exxon Industies
Summerville, SC
11.1987 - 10.1988
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Maintained accurate records of purchases, pricing, and documentation for audit purposes.
  • Established and managed supplier and vendor relationships.
  • Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.

Purchasing Manager

High Industries
Berlin, New Jersey
03.1984 - 05.1987
  • Sourced vendors, built relationships, and negotiated prices.
  • Purchased new products and oversaw inventory stocking and availability.
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Achieved cost savings by negotiating contracts and pricing with suppliers.

Traffic Clerk/ Purchasing Clerk

High Industries
Berlin, New Jersey
06.1982 - 03.1984

I worked part-time while in high school and was offered a full-time position after graduation.

Education

Biology

College of Charleston
Charleston, SC

Skills

Healthcare and Business Management

Insurance & Patient Billing

Accounts Management

Patient/Customer Services

Additional Information

I am transitioning to a remote position with my current employer, managing the current practice and developing a consulting and training model while traveling full-time. I think my work history lends itself to many customer service models, but I’m interested in travel and living in beautiful places.

My goal is to obtain a 3-6 month position as a volunteer park host or similar position. I have a self contained RV outfitted with my remote office.

References

Professional References:

Dr. Eric Bassett

Chiropractor

843-795-3456

Kelly Waldren

Cheif Operating Officer/ Old Whaling Co.

610-316-2166

Shannon Bassett

Drug Representative

843-442-9910

Timeline

Practice Manager

Harbor View Chiropractic
10.2014 - Current

Chiropractic Technician

Bryson Chiropractic
10.2007 - 09.2013

Front of House Restaurant Management

Mama Fu’s
06.2005 - 04.2007

Chiropractic Technician

Jackson Family Chiropractic
06.2005 - 07.2006

Self Storage Manager

Buck Management
03.2003 - 01.2005

Chiropractic Technician/ Billing Specialist

Sweetgrass Chiropractic
02.1997 - 03.2002

Robison Chiropractic

Chiropractic Technician/ Billing Specialist
09.1991 - 02.1996

Assistant Convenience Store Manager

Speedway Stores
11.1988 - 10.1990

Purchasing Assistant

Exxon Industies
11.1987 - 10.1988

Purchasing Manager

High Industries
03.1984 - 05.1987

Traffic Clerk/ Purchasing Clerk

High Industries
06.1982 - 03.1984

Biology

College of Charleston
Teresa Majors