Teresa McRae
Grants Pass
Summary
Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.
Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds.
Overview
22
22
years of professional experience
Work History
Paraprofessional
Medford School District
Medford
08.2025 - Current
- Assisted teachers in classroom management and student engagement activities.
- Supported students with special needs during lessons and activities.
- Organized classroom materials and maintained a clean learning environment.
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
Paraprofessional
Baker City Schools
Baker City
08.2024 - 06.2025
- Assisted teachers in classroom management and student engagement activities.
- Supported students with special needs during lessons and activities.
- Organized classroom materials and maintained a clean learning environment.
- Monitored student progress and provided feedback to educators regularly.
- Participated in professional development workshops to enhance support skills.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Paraprofessional
Highland High School
Cowiche
08.2020 - 06.2023
- Assisted teachers in classroom management and student engagement activities.
- Supported students with special needs during lessons and activities.
- Organized classroom materials and maintained a clean learning environment.
- Participated in professional development workshops to enhance support skills.
- Applied positive reinforcement to redirect negative behaviors.
- Supervised small groups of students during instruction time.
- Ensured that all safety regulations were followed in the classroom environment.
Call Center Representative
Costco
Yakima
08.2013 - 09.2014
- Managed customer inquiries through phone and chat support channels.
- Resolved product issues by diagnosing problems and providing solutions.
- Assisted team members in handling high call volumes during peak hours.
- Maintained a positive attitude while addressing customer complaints promptly.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Medical Assistant
Cornerstone Medical Clinic
Yakima
06.2010 - 06.2011
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient intake by collecting medical histories and updating records.
- Scheduled appointments and coordinated follow-up visits for patients.
- Administered medications and vaccinations under supervision of physicians.
- Maintained cleanliness and organization of examination rooms and equipment.
- Collaborated with team members to enhance patient care processes effectively.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Receptionist
Pacific Crest Group
Yakima
03.2010 - 06.2010
- Managed patient check-in and registration processes efficiently.
- Scheduled appointments using electronic health record systems.
- Answered phone calls and handled patient inquiries professionally.
- Maintained accurate patient records and confidential information diligently.
- Assisted in billing processes and insurance verification tasks routinely.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Correctional Officer
Yakima Department of Corrections
Yakima
08.2003 - 04.2008
- Monitored inmate behavior to maintain safety and order within the facility.
- Conducted regular inspections of living quarters and work areas for compliance.
- Responded to emergencies swiftly, ensuring the safety of staff and inmates.
- Conducted inmate counts to verify presence and maintain accurate records.
- Assisted in conflict resolution among inmates to promote a peaceful environment.
Education
Medical Assistant - Health Care Administration
Yakima Valley Community College
Yakima, WAAssociate of Applied Science - Medical Microbiology And Bacteriology
Yakima Valley Community College
Yakima, WASkills
- Classroom management
- Individualized education plan (IEP)
- Student support strategies
- Safety compliance
- Effective communication
- Conflict resolution
Timeline
Paraprofessional
Medford School District
08.2025 - Current
Paraprofessional
Baker City Schools
08.2024 - 06.2025
Paraprofessional
Highland High School
08.2020 - 06.2023
Call Center Representative
Costco
08.2013 - 09.2014
Medical Assistant
Cornerstone Medical Clinic
06.2010 - 06.2011
Medical Receptionist
Pacific Crest Group
03.2010 - 06.2010
Correctional Officer
Yakima Department of Corrections
08.2003 - 04.2008
Medical Assistant - Health Care Administration
Yakima Valley Community College
Associate of Applied Science - Medical Microbiology And Bacteriology
Yakima Valley Community College