Teresa Meyer
Washington
Summary
My outgoing personality and genuine care for people has provided me with a rewarding career as a medical administrator for over 25 years. Driven and passionate about ensuring a top tier medical experience for every patient and provider. My exposure to various medical offices is vast from all Primary care settings to several specialties; from simple one provider clinics to national exposure with many providers. Savvy in team building and creation of variety of personalities with ethical/quality care, use of portals/technology sets the tone for both patient and provider in a positive office environment. I feel I have proven leadership executing high preforming teams to accomplish what some thought were impossible. I am ready for a new adventure and reaching into a true challenge. My experience and success, I believe, would bring unexpected value to our teams.
Overview
36
36
years of professional experience
Work History
ADMINISTRATOR I - FAMILIY MED/INTERNAL MED/UC
REVERE HEALTH
PROVO, UTAH
05.2020 - Current
- Led strategic initiatives to enhance patient care delivery and operational efficiency.
- Improving data accessibility for clinical teams with the use of reports to support VBC, as well as accurate EHR documentation.
- Developed and executed comprehensive training programs for staff, fostering professional growth and compliance. Improved safety and compliance for staff and patients
- Collaborated with cross-functional teams to streamline processes, reducing patient wait times significantly. More specifically, Ortho, SUSR, Physical Therapy, Hemotology/Oncology, Cardiology, Lab and Imaging
- Successfully took struggles of a call center in house to improve provider schedules and patient experience.
- Successfully aligned financial discrepancies and goals with limited tools given.
- Increased patient satisfaction from 2.8 to a current 4.3. Currently have receive the highest number of patient Google reviews clinic wide.
- Managed financials and resource allocation, ensuring alignment with organizational goals and objectives, as well as managing/lowering costs.
Practice Manager
Ops Team
07.2019 - 11.2020
- Orchestrated onboarding for personnel and clinicians.
- Support for staff and physicians to transition from paper charts to EHR system.
- Nurtured positive employee work environment and team building culture.
- Met budget consistently year over year and quality measures to insure a safe environment for patients and staff.
- Value based care knowledge and other Quality Programs creation and successes.
- Directed daily operations to enhance practice efficiency and workflow management over several service lines. (Internal Medicine, Family Medicine, General Surgery, Endocrinology, Pediatric Neurology and Gastroenterology.)
- Financials from correct coding, wRVUS, percent net rev, reimbursement, clinic necessity, provider productivity, company/organizational metrics.
Office Manager
Alta Internal Medicine
08.2000 - 06.2019
- 2000 - 2010 Alta Internal Medicine Private Practice - Supported a long side of long standing manager. Started my leadership journey supporting growing, disciplining employees, creating workflows/processes to improve efficiencies.
- 2010 HCA Acquisition from private practice
- Lead three acquisition projects bringing larger clinics to HCA
- Oversaw the building, design of new space before our start date with HCA
- Oversaw the transition and move. Coordinated moving process and organized a system to to the new location
- Became proficient on the new EMR to support staff and providers
- Executed company indicatives, financial reporting, and clinical budget
- Learned the HCA way
- Lead three acquisition projects to bring larger clinics to HCA
Escrow Assistant
Backman-Stewart Title
07.1990 - 08.1993
- Responsible for document preparation, compiling of closing packages, recording with the state and dispersing of funds.
Skills
- Microsoft Word
- Microsoft Excel
- ECW EMR
- Basic knowledge of EPIC EMR
- Athena EMR
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Team/Staff management and development
- Creativity and innovation
- Hiring and retention
Affiliations
- UMGMA Member
- Annual Leadership Training
WHAT I HAVE TO OFFER FOR THIS POSITION
- Work ethic and commitment to succeed
- Enthusiastic willingness to learn and gain new expanded skills
- 25+ years’ experience managing teams, overseeing financials
- Building teams based on earned respect
- Budget analysis, quality knowledge and initiative execution
- Organized with strong personal skills
- Two homes between SLC and St. George to travel
- I enjoy what I do with loyalty, humor and professionalism
Timeline
ADMINISTRATOR I - FAMILIY MED/INTERNAL MED/UC
REVERE HEALTH
05.2020 - Current
Practice Manager
Ops Team
07.2019 - 11.2020
Office Manager
Alta Internal Medicine
08.2000 - 06.2019
Escrow Assistant
Backman-Stewart Title
07.1990 - 08.1993