Teresa Morgan
Houston
Summary
With over 14.5 years of experience, this dedicated and professional individual possesses a deep understanding of advocacy, case management, and community outreach. The goal is to utilize skills and expertise to make a meaningful impact in the Human Services role within your esteemed organization. Confident that the proven track record and knowledge will enable effective contribution to the team and help drive positive change in the lives of those served.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Teacher
Alief ISD
07.2022 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
CPI INVESTIGATOR III
DFPS
08.2021 - 04.2022
- Analyzed and assessed situations of potential neglect regarding children.
- Performed assessments of living environments to identify potential risks for children.
- Collaborated with families to facilitate service engagement.
- Efficiently prepared and organized case documentation.
- Faxed weekly agendas to relevant departments.
CPI INVESTIGATIVE SUPERVISOR
DFPS
03.2019 - 08.2021
- Managed team of 8-12 personnel.
- Performed tasks efficiently while covering time-sensitive on-call duties.
- Allocated duties and monitored children's safety protocols.
- Attending meetings and court hearings
- Training new staff
- Reading and approving cases that meet child safety standards
CPI INVESTIGATOR III
DFPS
09.2015 - 03.2019
- Assessed and evaluated cases of abuse and neglect.
- Conducted thorough assessments of home settings to ensure child safety.
- Working with families and engaging them in services
- Compiled and recorded detailed case notes.
- Prepared and distributed weekly agendas through faxing, emailing, and photocopying.
HPD POLICE DISPATCHER
Houston Police Department
10.2007 - 09.2015
- Dispatching emergency calls for service
- Assisting other local police agencies with police service
- Answering emergency calls
- Typing 50+ wpm
- Attending police trainings
Education
Bachelor of Science (B.S.) - Psychology
UNIVERSITY OF HOUSTON-DOWNTOWN
Houston, TX05.2015
Skills
- Proficient in Microsoft programs
- Typing skills of at least 55 wpm
Certification
EC-6 Generalist with STR
Timeline
Teacher
Alief ISD
07.2022 - Current
CPI INVESTIGATOR III
DFPS
08.2021 - 04.2022
CPI INVESTIGATIVE SUPERVISOR
DFPS
03.2019 - 08.2021
CPI INVESTIGATOR III
DFPS
09.2015 - 03.2019
HPD POLICE DISPATCHER
Houston Police Department
10.2007 - 09.2015
Bachelor of Science (B.S.) - Psychology
UNIVERSITY OF HOUSTON-DOWNTOWN
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