Summary
Overview
Work History
Education
Skills
Additional Information
Work Authorization
Timeline
Generic

Teresa Murphy

Hillside,NJ

Summary

Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Overview

14
14
years of professional experience

Work History

Instructional Assistant

Kipp Team Academy Charter Schools
Newark, NJ
11.2021 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
  • Attend Individual Educational Plan (IEP) meetings to discuss and plan goals for each student based on individual needs.

Benefits Specialist

Conduent
08.2017 - 11.2021
  • Responsible for the development, implementation and-or administration of company or client employee benefit programs including but not limited to healthcare, flexible spending, & retirement (pension planning)
  • Provides administrative support in one or more specialized functions of Benefits administration
  • Assists participants with portal navigation
  • Defined Benefit / Defined Contribution
  • Process various types of calculations, meeting timeliness and accuracy standards
  • Interpret plan rules to ensure compliance with plan document
  • Analyze transactions to ensure proper quality standards as required by each specific client
  • Contact participants to explain calculations or resolve participant/client related issues
  • Review incoming forms for completion and accuracy; take appropriate corrective action
  • Assists Participants with Portal Navigation
  • Other duties as assigned.
  • Performed benefits audits to identify discrepancies and opportunities for improvement in plan design or administration.

Teachers Assistant

Early Learning Academy
01.2014 - 01.2016
  • Create fun and interactive learning experiences for scholars
  • Assists in the provision of high quality programming and care within the classroom
  • Works in conjunction with classroom lead teacher to ensure adequate classroom supplies, equipment and resources are available
  • Maintains constant supervision of classroom children at all times
  • Assists lead teacher in planning, implementing, and evaluating the educational environment.

Personal Aide

Newark Public Schools
01.2010 - 01.2014
  • Assisting in the implementation of the daily programs under the direction of the teacher
  • Participated in preparing learning environments with all necessary supplies
  • Conducting students during teachers absence
  • Grading
  • Data Entry (Grading and attendance)
  • Supported children's development by encouraging teamwork and understanding of others.
  • Organized and participated in fun and educational activities to foster independence in special needs children.

Education

Bachelor of Science - Business

Grand Canyon University
Phoenix, AZ
05.2026

English Education -

Bloomfield College
Bloomfield, NJ
12.2010

Skills

  • Organizational skills
  • Verbal and written communication
  • Healthcare Benefits
  • Highly skilled in MS Office
  • Attention to Detail
  • Behavior Management
  • Data Collection
  • IEP familiarity
  • Schedule Management

Additional Information

To obtain a position in the work field where I can gain experience and develop a concrete concept of working society. Able to establish priorities, handle multiple projects simultaneously, and perform well under pressure. An effective communicator with strong written, verbal, interpersonal and organizational skills. Proven ability to learn new concepts quickly and adapt easily to changing environments.

Work Authorization

Authorized to work in the US for any employer

Timeline

Instructional Assistant

Kipp Team Academy Charter Schools
11.2021 - Current

Benefits Specialist

Conduent
08.2017 - 11.2021

Teachers Assistant

Early Learning Academy
01.2014 - 01.2016

Personal Aide

Newark Public Schools
01.2010 - 01.2014

Bachelor of Science - Business

Grand Canyon University

English Education -

Bloomfield College
Teresa Murphy