Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
14
14
years of professional experience
Work History
Instructional Assistant
Kipp Team Academy Charter Schools
Newark, NJ
11.2021 - Current
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
Attend Individual Educational Plan (IEP) meetings to discuss and plan goals for each student based on individual needs.
Benefits Specialist
Conduent
08.2017 - 11.2021
Responsible for the development, implementation and-or administration of company or client employee benefit programs including but not limited to healthcare, flexible spending, & retirement (pension planning)
Provides administrative support in one or more specialized functions of Benefits administration
Assists participants with portal navigation
Defined Benefit / Defined Contribution
Process various types of calculations, meeting timeliness and accuracy standards
Interpret plan rules to ensure compliance with plan document
Analyze transactions to ensure proper quality standards as required by each specific client
Contact participants to explain calculations or resolve participant/client related issues
Review incoming forms for completion and accuracy; take appropriate corrective action
Assists Participants with Portal Navigation
Other duties as assigned.
Performed benefits audits to identify discrepancies and opportunities for improvement in plan design or administration.
Teachers Assistant
Early Learning Academy
01.2014 - 01.2016
Create fun and interactive learning experiences for scholars
Assists in the provision of high quality programming and care within the classroom
Works in conjunction with classroom lead teacher to ensure adequate classroom supplies, equipment and resources are available
Maintains constant supervision of classroom children at all times
Assists lead teacher in planning, implementing, and evaluating the educational environment.
Personal Aide
Newark Public Schools
01.2010 - 01.2014
Assisting in the implementation of the daily programs under the direction of the teacher
Participated in preparing learning environments with all necessary supplies
Conducting students during teachers absence
Grading
Data Entry (Grading and attendance)
Supported children's development by encouraging teamwork and understanding of others.
Organized and participated in fun and educational activities to foster independence in special needs children.
Education
Bachelor of Science - Business
Grand Canyon University
Phoenix, AZ
05.2026
English Education -
Bloomfield College
Bloomfield, NJ
12.2010
Skills
Organizational skills
Verbal and written communication
Healthcare Benefits
Highly skilled in MS Office
Attention to Detail
Behavior Management
Data Collection
IEP familiarity
Schedule Management
Additional Information
To obtain a position in the work field where I can gain experience and develop a concrete concept of working society.
Able to establish priorities, handle multiple projects simultaneously, and perform well under pressure.
An effective communicator with strong written, verbal, interpersonal and organizational skills. Proven ability to learn new concepts quickly and adapt easily to changing environments.