Teresa Nania
Fort Myers,FL
Summary
Proactive Manager with rich experience in senior living life. Expertise in dementia care, staff training, community outreach, and maintaining safe environments while driving optimal outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Dimensions Manager
Amira Choice (Ebenezer)
2022.06 - Current
- Improved resident quality of life by developing and implementing activities based on residents interests.
- Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
- Coordinated community outreach events to raise awareness about Alzheimer''s disease, contributing to a more informed public understanding of dementia-related issues.
- Enhanced staff performance by providing ongoing training and support in dementia care best practices.
- Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
- Achieved a recognition as Best Memory Care in the U.S & World Report News 2024. acknowledged by residents and their families.
Memory Care Life Enrichment Director
American House Senior Living Communities
2019.05 - 2022.03
- Provided one-on-one programs and activities for residents unable to participate in group settings.
- Planned zoo trips, shopping excursions and religious worship opportunities for residents.
- Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
- Collaborated closely with residents, using effective communication to better understand favorite activities.
Economic Self Sufficiency Specialist
Department Of Children and Families, State of Florida
2016.12 - 2018.12
- Managed a diverse caseload efficiently by utilizing effective time management skills and prioritizing tasks accordingly.
- Maintained accurate and up-to-date case records, adhering to confidentiality guidelines and regulatory requirements.
- Evaluated program effectiveness through data analysis, identifying areas for improvement to ensure optimal outcomes for clients.
- Provided exceptional customer service while addressing complex cases, resolving issues promptly and professionally.
Assistant Store Manager
Carters Oshkosh
2012.09 - 2016.12
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Office Manager
Superior Construction Group
2002.02 - 2012.05
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Master of Science - Digital Marketing And Analytics
St Edward's University
Austin, TX12.2021
Bachelor of Science - Business Supervision And Management
Florida SouthWestern State College
Fort Myers, FL05.2020
Associate of Applied Science - Business Administration And Management
Florida SouthWestern State College
Fort Myers, FL05.2018
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Teamwork and Collaboration
- Digital Marketing
- Email Marketing
- SEM strategy development
- Dementia Care Understanding
- Elderly care expertise
- Family Communication
Accomplishments
Honored with 2024 US News Best Senior Living award for Best Memory Care
Certification
Certified Dementia Practicioner
Languages
Spanish
Native or Bilingual
Timeline
Dimensions Manager
Amira Choice (Ebenezer)
2022.06 - Current
Memory Care Life Enrichment Director
American House Senior Living Communities
2019.05 - 2022.03
Economic Self Sufficiency Specialist
Department Of Children and Families, State of Florida
2016.12 - 2018.12
Assistant Store Manager
Carters Oshkosh
2012.09 - 2016.12
Office Manager
Superior Construction Group
2002.02 - 2012.05
Master of Science - Digital Marketing And Analytics
St Edward's University
Bachelor of Science - Business Supervision And Management
Florida SouthWestern State College
Associate of Applied Science - Business Administration And Management
Florida SouthWestern State College
Certified Dementia Practicioner
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