Teresa Ngo
Colorado Springs,CO
Summary
Current Medical Assistant student at Intellitec with a 4.0 GPA, seeking a medical externship starting September 2025. Proven ability to enhance business performance through strategic referrals and sales initiatives. Experienced in delivering exceptional customer service and technical support to diverse clients. Recognized for strong teamwork and effective communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Nail Technician and Receptionist
Anthony Vince Nail Spa
Colorado Springs, CO
05.2020 - Current
- Greeted clients upon arrival.
- Managed appointment scheduling.
- Answered phone calls and addressed client inquiries.
- Coordinated with technicians to ensure timely service.
- Processed payments and handled cash transactions.
- Assisted in inventory management.
- Managed the front desk area by ensuring that it was always neat and presentable.
- Overall salon operations
- Resolved customer complaints.
- Fostered relationships with existing clients.
- Maintained up-to-date records.
- Assisted in training new receptionists.
- Provided personalized nail care services.
- Maintained sanitary and organized workstations.
- Collaborated with team members to ensure smooth salon operations.
- Assisted in inventory management.
- Adhered to safety protocols and sanitation standards.
- Ensured customer satisfaction.
- Assisted in maintaining a clean, organized salon.
- Communicated effectively with clients about any changes or delays.
- Built repeat client base.
- Reviewed safety protocols regularly.
- Educated clients on nail health and proper aftercare techniques.
Licensed Nail Technician and Receptionist
Helen's Nails
Colorado Springs, CO
12.2018 - 03.2020
- Greeted clients upon arrival.
- Managed appointment scheduling.
- Answered phone calls and addressed client inquiries.
- Coordinated with technicians to ensure timely service.
- Processed payments and handled cash transactions.
- Assisted in inventory management.
- Managed the front desk area by ensuring that it was always neat and presentable.
- Overall salon operations
- Resolved customer complaints.
- Fostered relationships with existing clients.
- Maintained up-to-date records.
- Assisted in training new receptionists.
- Provided personalized nail care services.
- Maintained sanitary and organized workstations.
- Collaborated with team members to ensure smooth salon operations.
- Assisted in inventory management.
- Adhered to safety protocols and sanitation standards.
- Ensured customer satisfaction.
- Assisted in maintaining a clean, organized salon.
- Communicated effectively with clients about any changes or delays.
- Built repeat client base.
- Reviewed safety protocols regularly.
- Educated clients on nail health and proper aftercare techniques.
Education
Some College (No Degree) - Medical Assistant Program
IntelliTec College
Colorado Springs, Colorado 08.2025 - 08.2025
Skills
- Accurate vital signs
- Venipunctures
- EKG's
- Phlebotomy
- CPR certified
- Customer service
- Appointment scheduling
- Sanitation practices
- Team collaboration
- Client education
- Workspace organization
- Ingrown nail treatment
- Callus removal
- Electric filing
- Nail shaping
- Financial administration
- Natural nail care
- Problem-solving skills
- Hygiene practices
- Verbal and written communication
Certification
- American Heart Association (QPR/CPR)
- Colorado Nail License
- Montana Nail License
Accomplishments
- Awards in Attendance at Intellitec College
- Awards in GPA at Intellitec College
- Current Student Ambassador at Intellitec College
Affiliations
- Plant keeping
- Book reading
- Social events
- Concerts
Timeline
Some College (No Degree) - Medical Assistant Program
IntelliTec College
08.2025 - 08.2025
Licensed Nail Technician and Receptionist
Anthony Vince Nail Spa
05.2020 - Current
Licensed Nail Technician and Receptionist
Helen's Nails
12.2018 - 03.2020
Similar Profiles
Maxwell DinhMaxwell Dinh
Front Desk Receptionist at Anthony Vince Nail SpaFront Desk Receptionist at Anthony Vince Nail Spa
H Kelly EnuolH Kelly Enuol
Licensed Nail Technician at Anthony Vince Nail SpaLicensed Nail Technician at Anthony Vince Nail Spa
Yenisse GarciaYenisse Garcia
Receptionist at Anthony Vince Nail SpaReceptionist at Anthony Vince Nail Spa
JANET C. CALKINSJANET C. CALKINS
Chief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations CommandChief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations Command
Amy WallAmy Wall
Adjoint Instructor at University of DenverAdjoint Instructor at University of Denver