Teresa Ordonez
Summary
Dedicated Certified Clinical Medical Assistant with a robust background in patient care and clinical support. Skilled in managing patient intake, monitoring vital signs, and documenting care accurately in EMR systems. Expertise in collaborating with interdisciplinary teams to enhance patient safety and deliver compassionate care in high-acuity settings.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Medical Assistant Apprentice
UNC Medical Center
Chapel Hill
08.2025 - Current
- Conduct patient intake, rooming, and vital sign collection to facilitate efficient care delivery
- Document patient information accurately in the electronic medical record (EMR)
- Support nurses and providers with clinical care and procedures to enhance patient outcomes
- Monitor patient condition and report changes promptly to ensure timely interventions
- Maintain infection control and safety standards
- Provide compassionate care in high-acuity environments
Clinical Support Technician (CST)
UNC Medical Center
Chapel Hill
04.2021 - 08.2025
- Conducted patient intake, rooming, and vital sign collection to ensure timely and accurate assessment of patient health
- Document patient information accurately in the electronic medical record (EMR)
- Supported nurses and providers in clinical care and procedures to enhance patient outcomes
- Monitor patient condition and report changes promptly
- Maintain infection control and safety standards
- Delivered compassionate care in high-acuity environments to promote patient comfort and safety
Certified Nursing Assistant (CNA)
UNC Health Care System
Raleigh
01.2020 - 11.2021
- Monitored and documented vital signs and intake/output to ensure accurate patient assessments
- Supported patients with personal hygiene, nutrition, and mobility to enhance comfort and well-being
- Responded to patient needs and collaborated with care teams
- Ensured clean, safe patient environments to promote health and prevent infection
Travel CNA
Aureus Medical Group
Various Locations
01.2018 - 12.2019
- Delivered patient care across diverse clinical environments, enhancing patient comfort and safety
- Supported patients with ADLs, monitoring, and documentation to ensure comprehensive care
- Integrated into new teams and workflows to maintain continuity of care
CNA
Universal Health Care
Fuquay-Varina
07.2015 - 01.2016
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing team in implementing care plans for individual patients.
- Communicated effectively with patients, families, and healthcare team members.
CNA
WakeMed Health & Hospitals
Raleigh
09.2011 - 04.2015
- Provided direct patient care to support recovery in hospital setting
- Facilitated post-operative care and mobility to enhance patient recovery
- Recorded patient status and communicated changes to ensure continuity of care
CNA
Wayne Memorial Hospital
Goldsboro
12.2006 - 10.2011
- Assisted medical staff in delivering patient care and executing clinical procedures to enhance patient outcomes.
- Measured and recorded patient vital signs and collected specimens in a clinical setting.
- Coordinated safe transport of patients within healthcare facilities to ensure timely access to necessary care.
CNA
3hc Home Health & Hospice
Goldsboro
03.2006 - 12.2006
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Communicated effectively with patients, families, and healthcare team members.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
CNA
Brian Center Nursing Home
Goldsboro
01.2005 - 12.2006
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing team in implementing care plans for individual patients.
- Documented patient observations accurately in electronic health records system.
- Communicated effectively with patients, families, and healthcare team members.
- Ensured compliance with health regulations and hospital policies during care delivery.
- Performed vital sign assessments, such as taking blood pressure and temperature.
CNA
Meadows of Mt Olive
Mount Olive
01.2003 - 01.2005
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing team in implementing care plans for individual patients.
- Documented patient observations accurately in electronic health records system.
- Communicated effectively with patients, families, and healthcare team members.
- Performed vital sign assessments, such as taking blood pressure and temperature.
CNA
Brantwood Nursing and Rehab
Oxford
07.1999 - 05.2000
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing team in implementing care plans for individual patients.
- Documented patient observations accurately in electronic health records system.
- Communicated effectively with patients, families, and healthcare team members.
CNA
Autumn Village Retirement
Beulaville
01.1998 - 06.1999
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing team in implementing care plans for individual patients.
- Documented patient observations accurately in electronic health records system.
- Communicated effectively with patients, families, and healthcare team members.
CNA
Glencare Nursing Home
Kenansville
03.1997 - 01.1998
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient observations accurately in electronic health records system.
- Supported nursing team in implementing care plans for individual patients.
CNA
Lenoir Assisted Living
Pink Hill
01.1997 - 03.1997
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing team in implementing care plans for individual patients.
- Documented patient observations accurately in electronic health records system.
CNA
Current River Nursing Center
Doniphan
07.1996 - 09.1996
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported nursing team in implementing care plans for individual patients.
- Documented patient observations accurately in electronic health records system.
- Communicated effectively with patients, families, and healthcare team members.
CNA
Bentwood Nursing and Rehab
Florissant
05.1995 - 06.1996
- Provided patient care, mobility assistance, and monitoring
- Supported interdisciplinary healthcare teams
- Provided compassionate care to patients in diverse medical settings.
- Assisted nursing staff with daily patient assessments and documentation.
- Maintained cleanliness and safety of patient rooms and equipment.
Education
GED -
James Sprunt Community College
Kenansville, NCHigh School Diploma -
Doniphan Senior High School
MOSkills
- Patient intake process
- Patient intake
- Vital Signs Monitoring
- Specimen Collection
- Basic blood draw
- EMR Documentation
- Infection control
- Patient care
- Healthcare team collaboration
- Time management
- Critical thinking
- Problem solving
- Communication skills
- HIPAA compliance
- Patient relations
Certification
- Certified Clinical Medical Assistant (CCMA), 2026
- Certified Nursing Assistant (CNA), 1996
Timeline
Medical Assistant Apprentice
UNC Medical Center
08.2025 - Current
Clinical Support Technician (CST)
UNC Medical Center
04.2021 - 08.2025
Certified Nursing Assistant (CNA)
UNC Health Care System
01.2020 - 11.2021
Travel CNA
Aureus Medical Group
01.2018 - 12.2019
CNA
Universal Health Care
07.2015 - 01.2016
CNA
WakeMed Health & Hospitals
09.2011 - 04.2015
CNA
Wayne Memorial Hospital
12.2006 - 10.2011
CNA
3hc Home Health & Hospice
03.2006 - 12.2006
CNA
Brian Center Nursing Home
01.2005 - 12.2006
CNA
Meadows of Mt Olive
01.2003 - 01.2005
CNA
Brantwood Nursing and Rehab
07.1999 - 05.2000
CNA
Autumn Village Retirement
01.1998 - 06.1999
CNA
Glencare Nursing Home
03.1997 - 01.1998
CNA
Lenoir Assisted Living
01.1997 - 03.1997
CNA
Current River Nursing Center
07.1996 - 09.1996
CNA
Bentwood Nursing and Rehab
05.1995 - 06.1996
GED -
James Sprunt Community College
High School Diploma -
Doniphan Senior High School