Teresa Parsons
DOD\Naval Information Warfare Atlantic (NIWC Atlantic)\SPAWAR Atlantic\Navy
North Charleston,South Carolina
19
years of professional experience
Detail-oriented administrative professional with expertise in customer service, data entry, and office management. Proven ability to streamline operations and enhance communication across departments.
Work History
Administrative Assistant
13 Years 4 Months- Coordinated administrative tasks to support project management and enhance operational efficiency.
- Managed scheduling and calendar organization for senior leadership, ensuring effective time utilization.
- Developed and maintained filing systems for confidential documents, improving retrieval processes.
- Assisted in the preparation of reports and presentations, streamlining communication across departments.
- Monitored supply inventory levels and coordinated procurement to ensure uninterrupted operations.
Administrative Assistant
5 Years 4 Months- Implemented office procedures that increased workflow efficiency and reduced processing times.
- Trained new staff on administrative protocols, fostering a collaborative team environment.
- Conducted data entry and maintained databases with high accuracy for reporting purposes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
High School Diploma
Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Time management
Administrative support
Microsoft Excel
File organization
Timeline
Administrative Assistant
DOD\Naval Information Warfare Atlantic (NIWC Atlantic)\SPAWAR Atlantic\Navy
07.2011 - 11.2024Read More
Administrative Assistant
Capstone Corporation
10.2005 - 02.2011Read More
Colonial High School
High School Diploma
Read More