Teresa Pedersen
Chaska,MN
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
14
14
years of professional experience
Work History
Home Health Aide
Accra care, Karin Moe
Chaska, MN
09.2022 - Current
- Provide emotional support and companionship to patients.
- Transport clients to doctor appointments and social events.
Breakfast Server
Weggy’s
Mankato, MN
07.2019 - 10.2021
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
Tomato Street North
Spokane, WA
05.2018 - 05.2019
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
Lead Server Trainer
Detellos Pizza and Pasta
Chaska, MN
01.2012 - 09.2017
- Trained new servers and floor staff on guest service expectations, safety procedures, proper food handling and restaurant protocols
- Managed closing duties including restocking items and reconciling the cash drawer
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
Education
Bachelor of Arts Degree - Anthropology/History
University of Minnesota Mankato
Mankato, MNSkills
- Suggestive selling
- Adaptability and flexibility
- Team leadership
- Conflict resolution
- High energy and stamina
- Warm and friendly
- Training and development
- Closing procedures
- Food running
- Organizational skills
Timeline
Home Health Aide
Accra care, Karin Moe
09.2022 - Current
Breakfast Server
Weggy’s
07.2019 - 10.2021
Server
Tomato Street North
05.2018 - 05.2019
Lead Server Trainer
Detellos Pizza and Pasta
01.2012 - 09.2017
Bachelor of Arts Degree - Anthropology/History
University of Minnesota Mankato