Teresa Pugh
Olathe,KS
Summary
Detail-oriented professional with a proven track record at Ad Astra Information Systems, excelling in data entry and management. Skilled in spreadsheet management and data processing, I enhance workflow efficiency while fostering strong communication. Recognized for implementing effective processes that significantly improved accuracy and customer satisfaction in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Data Entry Specialist
Ad Astra Information Systems
09.2021 - Current
- Managed data entry tasks with high accuracy and attention to detail.
- Developed and implemented efficient data management processes for improved workflow.
- Completed data entry tasks with accuracy and efficiency.
Senior Wait Staff Member
Nick & Jakes
08.2016 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Supervised daily operations, ensuring efficient workflow and exceptional customer service.
- Maintained cleanliness and organization of dining area for optimal efficiency.
- Developed strong communication skills while interacting with diverse clientele.
Senior Wait Staff Member
Kona Grill
02.2012 - 08.2016
- Mentored junior staff, enhancing team performance through training and development initiatives.
- Implemented new service protocols, boosting customer satisfaction and repeat business.
Manager
Zio's Italian
05.2010 - 02.2012
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Mentored junior managers, fostering professional growth and enhancing team performance.
Wait Staff Member
Nick & Jakes
05.2006 - 05.2010
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
Berean Christian School
Olathe, KS05-2001
Skills
- Accuracy and attention to detail
- Spreadsheet management
- Data collection
- Data processing
Timeline
Data Entry Specialist
Ad Astra Information Systems
09.2021 - Current
Senior Wait Staff Member
Nick & Jakes
08.2016 - Current
Senior Wait Staff Member
Kona Grill
02.2012 - 08.2016
Manager
Zio's Italian
05.2010 - 02.2012
Wait Staff Member
Nick & Jakes
05.2006 - 05.2010
High School Diploma -
Berean Christian School
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