Teresa Rickett
Sugar Hill ,Georgia
Summary
Punctual and honest cashier with solid background in customer service environment. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2026
2026
years of professional experience
Work History
Massage Therapist
Self-employeed
08 2008 - 09 2015
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Maintained client treatment records and designed long-term care programs for return customers.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Cashier
Kroger
Sugar Hill
09 2015 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Massage Therapist
Corinth
Norcross05-2008
Skills
- Stocking and replenishing
- Reports and documents
- Identification checks
- Customer Relations
- Order taking
- Basic math skills
- Records Maintenance
- Time management skills
- Guest inquiries
- Sales expertise
- Cash register systems
- Staff Training
- Inventory management
- Customer assistance
Reference
Personal:
Wanda Best:7703780076
Randolfo Nunez:7707768305
Megan Riley:4042168771
Professional:
Chris (over night supervisor):4049343573
Connie Hall (passed supervisor) :4042070897
Barbara McNulty:6789085518
Timeline
Massage Therapist
Self-employeed
08 2008 - 09 2015
Cashier
Kroger
09 2015 - Current
Massage Therapist
Corinth