Overview
Work History
Education
Skills
Professional References
Personal References
Timeline
Generic

Teresa Salatino

Belhaven,NC

Overview

19
19
years of professional experience

Work History

Retention Agent + Office Admin + Pre Recruiter

Focus
Greenville, NC
10.2023 - Current
  • Assisted customers with inquiries regarding account information, billing and service-related issues.
  • Provided customer feedback to management team to ensure customer satisfaction.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service skills.
  • June 2023 moved into Office Admin position.
  • Answer phone. Direct calls
  • Greet Employees and Guest
  • Order supplies
  • August 2023 task included Pre Recruiter
  • Reviewing applications
  • Interviewing applicants
  • Hiring

Produce Clerk

Food Lion
Belhaven, North Carolina
01.2023 - Current
  • Received and stocked incoming produce shipments.
  • Organized displays of fresh fruits and vegetables in the store.
  • Rotated produce items to ensure freshness.

• Cut fruit, package, weigh

Acquisition Agent

First Strike Munitions
Fredericksburg, VA
12.2021 - 01.2023
  • Developed customer relationships and ensured satisfaction with services.
  • Locate supplies arrange for order and shipment

Owner

Salatino’s Italian Restaurant & Pizzeria
Elmira, New York
05.2006 - 06.2012
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Negotiated contracts with vendors and suppliers.
  • Ensured compliance with local, state, and federal regulations.
  • Provided direction and guidance to employees.

Education

High School Diploma -

South Side High School
Elmira, New York
06-1991

Skills

  • Persuasion tactics
  • Cross-selling techniques
  • CRM software proficiency
  • Retention Strategies
  • Upselling strategies
  • De-Escalation Techniques
  • Customer Retention Strategies
  • Employee Hiring
  • Organizational Skills
  • Time Management
  • In-Person and Telephone Interviewing

Professional References

  • Joselyn Tevalan - 252.955.2847
  • Madonna Cherry - 252.945.4991
  • Sandra Merrill - 252.945.3436

Personal References

  • Tina Quidley - 252.944.7797
  • Stacy Jones - 252.945.7550

Timeline

Retention Agent + Office Admin + Pre Recruiter

Focus
10.2023 - Current

Produce Clerk

Food Lion
01.2023 - Current

Acquisition Agent

First Strike Munitions
12.2021 - 01.2023

Owner

Salatino’s Italian Restaurant & Pizzeria
05.2006 - 06.2012

High School Diploma -

South Side High School
Teresa Salatino