Teresa Sheppard

• Supervise 25-30 technologists, 1 scheduler, 2 Sr

Clinical Assistants and 1 MRI pre-screener

• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored and coordinated workflows to optimize resources.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reported issues to higher management with great detail.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Assisted in recruiting, hiring and training of team members.
• Manage all modalities in Radiology(CT, MRI, X-ray, PET, SPECT, US, BMD, Mammography, IR, Pain Management)
• Approve bi-weekly payroll
• Run daily patient schedules
• Run monthly stats
• Approve or Decline employee vacation and sick time
• Send out work schedule to all staff every 2 weeks
• Plan and coordinate monthly department meetings
• Work with staff on Joint Commission, CSR rounding and Press Ganey
• Assist with annual budgets along with monthly budget meetings
• Screen applicant resumes and coordinate phone and in-person interviews
• Communicate and problem solve with Radiologists, referring physicians, directors and staff
• Evaluate employees annually
• Work closely with PACS team
• Assist with Site initiatives working closely with Site Leader
• Assist with Site Renovations working closely with Leaders.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Managed daily operations while overseeing multiple locations to foster increased productivity.

• Scan patients
• Oversee 25 Technologists
• Manage/schedule/and travel to 11 mobile units and 18 facilities
• Coordinate and schedule technologists with facility's operating day
• Communicate and problem solve with the Area Manager and Directors/Supervisors of the facilities
• Enforce Joint Commission, Hippa, and customer service compliancy
• Worked closely and communicated often with the Fleet who took care of the mobile units
• Annual review
• Budgets.

• Scanned patients
• Performed weekly ACR Scanned
• Scanned Research patients.

• Scanned patients
• Performed weekly QC
• Served as Joint Commission officer, Safety officer, Hippa officer and Customer Service Advisor
• Oversaw duties and schedules of other technologists.

• Scanned patients
• Traveled to numerous facilities in South Florida
• Served as Unit Manager overseeing 5-10 technologists.

• Marketed for a MRI Mobile company in South Florida
• Trained and became efficient in performing MRI's.

• Performed X-rays
• Rotated through OR, ER, IR, Mammography and Stereotactic Biopsy areas
• Supervised CT which included all procedures, biopsies, coordinating the schedule and call schedules
• Took Call for X-ray and CT.

• Performed X-ray in the Emergency Room
• Performed X-rays with the portable x-ray machine
• Rotated working in the Operating Room using the portable machine and the C-arm
• Took Call for the Hospital.