Teresa Soule
Pearland,TX
Summary
Accomplished Business Development Manager with solid record directing sales and marketing activities. Persuasive negotiator with diplomatic communication style and relationship-building expertise. Collaborative professional committed to providing clients with reasonable, business-smart solutions to common issues. Forward-thinking with over 15 years of experience enhancing sales and client-relationship management. Talented at strategically pursuing new business opportunities and capitalizing on emerging market trends. Exceptional business acumen and history achieving remarkable channel growth with results-oriented approaches.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Marine Foods Express
Houston, TX
07.2019 - Current
- Developed and implemented strategies to increase sales and market share.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Resolved customer complaints regarding sales and service.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Maintained a database of existing customers and prospective leads.
- Drafted proposals for prospects in response to their requests for information.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Established new customer accounts using negotiation and sales closing abilities.
Small Business Certified Banker
JP Morgan Chase Bank NA
Houston, TX
07.2012 - 11.2019
- Conducted account openings and closings for clients.
- Provided customer service to clients, including answering questions and resolving issues.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Cross-sold banking products such as credit cards, loans and investments.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Analyzed financial documents provided by customers to determine their needs.
- Processed loan applications according to established guidelines.
- Reviewed existing accounts for accuracy of information and compliance with regulations.
- Monitored changes in laws related to banking policies and procedures.
- Used product knowledge and abilities to execute consumer loans and other services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Account Manager
Third Coast Produce
Houston, TX
06.2006 - 07.2010
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Developed strategies to increase revenue from existing accounts.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
- Solicited feedback from customers on their experience with products or services.
- Assisted in developing pricing models based on competitor analysis.
- Prepared monthly financial statements for each account.
- Generated leads through cold calling activities.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
Education
BBA - Sales And Marketing Education
San Jacinto College District
Grant Cardone Sales Training University Y06.1994
Skills
- Business Development
- Product Demonstrations
- Prospecting
- Relationship Building
- Project Management
- Sales Presentations
- Order Management
- Sales Expertise
- Revenue Generation
- Sales Leadership
- Cold Calling
- New Business Development
- Performance Goals
- Revenue Forecasting
- Consultative and Relationship Selling
- Lead Generation
- Relationship Development
- Customer Service
- Customer Acquisition
- Negotiations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Business Development Manager
Marine Foods Express
07.2019 - Current
Small Business Certified Banker
JP Morgan Chase Bank NA
07.2012 - 11.2019
Account Manager
Third Coast Produce
06.2006 - 07.2010
BBA - Sales And Marketing Education
San Jacinto College District