Teresa Stansbury
Beresford,SD
Summary
Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 15+ year history of success in Fluid Power, Industrial Distribution and Production.
Overview
25
25
years of professional experience
Work History
Branch Operations Manager for ASI & Y2K Branches
Dakota Fluid Power
Sioux Falls, SD
06.2021 - Current
- Managed company operations with responsibility for scheduling, training and inventory control.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Managed quality of manufactured products, customer service and logistics.
- Directed day-to-day operations to achieve business plan and profitability goals.
- Collaborated with Corporate Purchasing team to keep inventory levels replenished at par levels.
- Cultivated and strengthened relationships with customers and vendors.
CSR, Sales and Production Support
Dakota Fluid Power
Sioux Falls, SD
04.2015 - 05.2021
- Point of contact for all incoming calls.
- Oversaw daily operations of production department to hit completion dates.
- Responsibly for office operations, managed client correspondence and tracked records.
- Oversaw efficient receiving and inventory management with the corporate purchasing team to keep stock within optimal levels.
- Processed all Customer and Vendor purchase orders & follow up.
Administrative Assistant
IT Outlet, Inc
Sioux Falls, SD
12.2013 - 03.2015
- Leads database organization for all inside salesman
- RMA Coordinator for all customer and vendor returns
- Any other duties assigned by upper management.
Secretary
Peltier’s Collision Center (Now Closed)
Canton, SD
01.2010 - 11.2013
- First point of contact for all incoming calls
- Responsible for scheduling appointments, A/R & A/P duties and accurately filing any customer/vendor correspondence
- Responsible for weekly payroll for employees
- Other office duties as assigned
Assistant Manager
Dale’s Cenex / Sportsman’s Bar (Now Closed)
Canton, SD
07.2008 - 05.2009
- Efficiently handled daily tasks of recording & balancing general ledgers for both businesses
- Accurately entered and maintained inventory for Dale’s Cenex
- Managed vendor & customer communication in a friendly and professional manner.
Inside Sales Support
Dakota Fluid Power, Inc
Sioux Falls, SD
01.2006 - 03.2008
- Point of contact for incoming customer service calls.
- Responsible for processing & invoicing of customer orders. Purchasing items required from Vendors.
- Quoted customers in a prompt, friendly, and professional manner.
- Accurately filed customer contact information regarding previous orders, quotes, and all other correspondence.
A/R Clerk, Secretary
Dakota Fluid Power, Inc
Sioux Falls, SD
04.2000 - 12.2005
- First point of contact for all incoming calls.
- Responsible for A/R inquiries, invoicing customer orders, filing A/R invoices, A/R payment posting, and preparing out-going mail and bank deposits daily.
- Handled delinquent account letters and phone calls in a respectful and professional manner.
Education
High School Diploma -
Canton High School
Canton, SD05.1996
Some College (No Degree) - Business
National American University (No Degree)
Sioux Falls, SDSkills
- Good Written/Verbal Communication
- MS Word, Excel, Oulook
- Energetic
- Customer and vendor relationships
- Proficient in Profit 21
- Strong interpersonal and communication skills
- Multi-tasking ability
- Excellent work ethic
- Dependable
- Reliable
- People-oriented
References
Rick Hewitt
(605) 310-8403
Donna Bautch
(651) 764-2014
Bill Quinlivan
(605) 212-3703
Affiliations
Awarded Outstanding Achievement Core Awards by Dakota Fluid Power for Teamwork, Sense of Urgency, and Intuition. Awarded the 2021 Annual Core Values Award by peers for Teamwork and Sense of Urgency.
Timeline
Branch Operations Manager for ASI & Y2K Branches
Dakota Fluid Power
06.2021 - Current
CSR, Sales and Production Support
Dakota Fluid Power
04.2015 - 05.2021
Administrative Assistant
IT Outlet, Inc
12.2013 - 03.2015
Secretary
Peltier’s Collision Center (Now Closed)
01.2010 - 11.2013
Assistant Manager
Dale’s Cenex / Sportsman’s Bar (Now Closed)
07.2008 - 05.2009
Inside Sales Support
Dakota Fluid Power, Inc
01.2006 - 03.2008
A/R Clerk, Secretary
Dakota Fluid Power, Inc
04.2000 - 12.2005
High School Diploma -
Canton High School
Some College (No Degree) - Business
National American University (No Degree)
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