Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Tousley

Denver,NC

Summary

Adept at treatment planning and conflict resolution: significantly enhanced patient care and outcomes at Broadspire Services. Leveraging skills in health history documentation: fostered interdisciplinary collaboration and patient advocacy, achieving notable improvements in individualized care plans and patient autonomy.

Overview

34
34
years of professional experience

Work History

Case Manager Worker's Compensation

Broadspire Services
05.1996 - Current
    • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
    • Serve as an advocate for the client which requires advanced knowledge, competence, and skills and focuses on achieving what is in the best interest of the client while maintaining the client's autonomy and self- determination.
    • Devoted special emphasis to communication between employee, his or her medical team, employers, insurance carriers and other stakeholders involved in the management of a workers' comp claim.

Staff Psychologist

Pain Management Center
07.1994 - 05.1996
  • Conducted patient observations by monitoring behavior and documented physical health, family history and medications in mental health assessment reports.
  • Collaborated with other healthcare professionals in weekly team meetings to coordinate care plans and implement continuity of care and successful outcome.
  • Facilitated group therapy sessions to provide interactive and supportive environment for clients to process experiences and learn new coping skills.
  • Led psychoeducational classes for patients and their families.

Special Education Teacher

Howells' Child Care
01.1991 - 09.1993
  • Instructed students with physical and cognitive disabilities.
  • Redirected students using Positive Behavior Support (PBS).
  • Developed Individual Education Plans for students with special needs.
  • Attended regular team meetings to share and analyze individual performance data and success plans with colleagues and parents.

Education

Bachelor of Arts - Education And Special Education

University of North Carolina Charlotte NC
Charlotte, NC
05.

Master of Arts - Psychology

Appalachian State University
Boone, NC
09.1993

Skills

    • Treatment Planning
    • Utilization review
    • Needs Assessment
    • Behavior planning
      • Conflict Resolution
      • Health History Documentation
      • Family Education
      • Group Therapy

Timeline

Case Manager Worker's Compensation

Broadspire Services
05.1996 - Current

Staff Psychologist

Pain Management Center
07.1994 - 05.1996

Special Education Teacher

Howells' Child Care
01.1991 - 09.1993

Bachelor of Arts - Education And Special Education

University of North Carolina Charlotte NC

Master of Arts - Psychology

Appalachian State University
Teresa Tousley