David DELAURENTOS
Washington,UT
Summary
Accomplished case management professional with 29+ years of experience in behavioral health, law enforcement, and residential care. Expertise includes crisis intervention, client-centered counseling, team leadership, and cross-functional collaboration. Adept at developing individualized care plans, ensuring regulatory compliance, and fostering positive outcomes for diverse populations. Fluent in Spanish and English, committed to promoting mental health awareness and continuous quality improvement.
Overview
41
41
years of professional experience
3995
3995
years of post-secondary education
1
1
Certification
Work History
Emergency Shelter Case Manager
Friend of Switchpoint Community Resource Center
Saint George, UT
06.2025 - Current
- Provided housing-focused case management in a 24/7 emergency shelter, prioritizing client safety and rapid progress toward permanent housing.
- Completed comprehensive intake and needs assessments to inform individualized service planning.
- Developed and monitored case plans using SMART goals to support measurable progress toward housing stability.
- Delivered client-centered interventions to improve appointment adherence, treatment engagement, and benefits navigation.
- Coordinated service linkage and warm handoffs to community partners, ensuring continuity of care.
- Supported housing readiness activities, including documentation procurement and application completion.
- Utilized de-escalation techniques and crisis intervention to maintain shelter safety and client stabilization.
- Maintained timely, accurate, and confidential documentation in compliance with program requirements.
Residential House Manager
North Eastern Services
Saint George, UT
01.2025 - 06.2025
- Oversaw daily residential operations to ensure a safe and stable living environment for residents.
- Supervised and managed staff, including scheduling, task delegation, and performance oversight.
- Managed budgets and household finances, supporting cost-effective operations.
- Coordinated property maintenance, repairs, and vendor scheduling.
- Implemented and maintained security and safety protocols to protect residents and staff.
- Responded to medical emergencies and critical incidents, coordinating timely interventions.
- Provided direct care and behavioral support to individuals with mental health or behavioral conditions.
Lead Youth Mentor
Kiva Adventure Ranch
Toquerville, UT
01.2025 - 05.2025
- Provided direct care and led frontline teams serving youth with severe emotional and behavioral health needs.
- Built trust-based relationships with youth and families to support engagement and stabilization.
- Developed and monitored individualized service plans aligned with assessed needs.
- Connected youth and families to essential community resources and crisis-response interventions.
- Maintained accurate and compliant documentation in electronic health record systems.
- Supervised and supported staff as Team Leader, ensuring quality service delivery and documentation.
Police Officer and Detective
Miami-Dade Sheriffs Office
Miami, FL
01.1993 - 07.2007
- Investigated gang-related criminal activity and developed specialized knowledge of gang structures.
- Conducted complex investigations involving violent and organized offenses.
- Collected and analyzed intelligence to identify criminal conduct and assess threats.
- Developed and managed confidential informants to support investigations.
- Collaborated with local, state, and federal partners on multi-jurisdictional cases.
- Served as district Mental Health Liaison, training officers on crisis recognition and de-escalation.
- Functioned as a Field Training Officer, training new officers on policy and investigative practices.
Director of Special Programs
Florida Department of Juvenile Justice
Miami, FL
08.1985 - 12.1994
- Supervised individuals in the community as a Probation and Parole Officer, balancing accountability with support.
- Assessed risk and needs to determine supervision level and implemented case strategies to reduce recidivism.
- Connected probationers to community resources to address needs and stabilize risk factors.
- Monitored compliance with court-ordered sanctions and documented progress and violations.
- Promoted to Director of Special Projects, expanding responsibilities to programmatic and operational initiatives.
- Provided leadership within the juvenile justice system, advancing rehabilitation and positive youth development.
Court Appointed Special Advocate Guardian Ad Litem (Volunteer)
11th Circuit Court of Miami Dade County
Miami, FL
08.1986 - 07.1990
- Served as a CASA/GAL, providing independent best-interest advocacy for children in dependency proceedings.
- Maintained contact with assigned youth to monitor safety, well-being, and placement stability.
- Conducted assessments through direct engagement and collateral interviews with stakeholders.
- Reviewed case materials to identify risk factors and service gaps.
- Prepared objective court reports and recommendations for placement and services.
- Participated in hearings and meetings to advocate for timely service linkage and permanency outcomes.
Education
Master's degree - Criminal Forensic Psychology
Carlos Albizu University
Miami, Doral, FLBachelor's degree - Psychology
Hamilton College
Middletown, NYSkills
- Merchandising
- Staff development
- Team development
- Microsoft Word
- Safety plans
- Customer service
- Healthcare compliance
- Retail purchasing
- Group therapy
- Statistics
- Expense management
- Addiction counseling
- Long-term care regulations
- Time management
- Working with people with developmental disabilities
- Google Workspace
- Health coaching
- Data entry
- Managerial strategic planning
- Mobile devices
- Intake
- Financial management
- End-of-life care
- Discharge planning
- Customer communication
- Organizational skills
- Google Docs
- Office experience
- Cross-functional collaboration
- Technical Proficiency
- Care plans
- Background checks
- Productivity software
- First aid
- Logistics
- Behavior management
- Experience with individuals with mental health conditions
- Nutrition
- Bilingual
- POS systems
- Conflict management
- Retail management
- Google Sheets
- Balancing end-of-day transactions
- Vendor negotiation
- Experience working with students
- Profit and loss analysis
- Pricing
- Patient assessment
- Staff scheduling
- Production records
- Crew management
- Phone etiquette
- Applied Behavioral Analysis (ABA) for children
- Utilization review
- Caregiving
- Resident's rights
- Quality assurance within food and beverage industry
- Organizational budget management
- Staffing management
- Sales
- Vendor relationship management
- Process serving
- Patient transport
- Child & family counseling
- Inventory management
- HIPAA
- Mechanical troubleshooting
- Data interpretation
- Windows
- Food safety management
- Volunteer management
- Patient emergency assistance
- Team management
- Logistics management
- Cognitive behavioral therapy
- Managing budgets in a finance role
- Case management
- Crossfunctional communication
- Crisis intervention
- Behavioral health
- Individual / group counseling
- Social work
- Budget management
- Residential treatment center experience
- Individual and group counseling
- Regulatory compliance
- Team motivation (leadership skill)
- Communication skills
- Motivational interviewing
- Microsoft Office
- Crisis management
- Computer skills
- Behavioral therapy
- Safety regulations
- Profit & Loss statement
Certification
- BLS Certification
- Driver's License
- Food Handler Certification
- First Aid Certification
- CPR Certification
Additional Information - Liaison With Government Agencies
- Immigration and Customs Enforcement (ICE)
- Immigration Natural Service (INS)
- Multi-Agency Task Force (MAGTAF)
- Miami-Dade County Mayor's Office
- Public Defender's Office
Languages
- English
- Spanish, Fluent
- English, Fluent
Awards
Rookie Police Officer of the Year, 07/01/04
Groups
- Multi Agency Task Force (MAGTAF), 01/01/99, 08/01/07, Agency was involved in dissemination of notorious and local gangs information in the United States and Internationally.
- Criminal Profiler by the Alpha Group, 07/01/95, 08/01/00, Alpha Group specialized in recognizing anti-social and psychopathic behavior encompassing serial killers analyzing public cases. Group was trained by FBI Retired Special Agent John Douglas.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Emergency Shelter Case Manager
Friend of Switchpoint Community Resource Center
06.2025 - Current
Residential House Manager
North Eastern Services
01.2025 - 06.2025
Lead Youth Mentor
Kiva Adventure Ranch
01.2025 - 05.2025
Police Officer and Detective
Miami-Dade Sheriffs Office
01.1993 - 07.2007
Court Appointed Special Advocate Guardian Ad Litem (Volunteer)
11th Circuit Court of Miami Dade County
08.1986 - 07.1990
Director of Special Programs
Florida Department of Juvenile Justice
08.1985 - 12.1994
Master's degree - Criminal Forensic Psychology
Carlos Albizu University
Bachelor's degree - Psychology
Hamilton College