Teresa Tripp
Marysville
Summary
History of creating delicious confections that build customer loyalty and business reputation. Dependable, experienced in wholesale orders, able to work well independently or in groups. Detail oriented and works well in fast paced environments.
Overview
13
13
years of professional experience
Work History
Head Baker
Wander Cookies Bakeshop
Lake Stevens, WA
08.2022 - Current
- Oversaw daily baking operations, ensuring product quality and consistency.
- Developed new cookie recipes, enhancing menu offerings and customer satisfaction.
- Trained junior bakers on techniques and best practices, fostering skill development.
- Streamlined inventory management processes, reducing waste and optimizing supplies.
- Coordinated production schedules to meet high-volume demands during peak seasons.
- Collaborated with front-of-house team to align baked goods with seasonal promotions.
- Resolved customer inquiries regarding ingredients and dietary options effectively.
- Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
- Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
- Adapted production schedules based on seasonal demands, ensuring adequate stock levels for popular items during key periods throughout the year.
- Frosted smash cookies, cupcakes, made toffee, all cookies, cake cups, no bake pies.
- Enhanced bakery productivity by streamlining baking processes and implementing efficient time management techniques.
- Developed unique recipes and confections to set bakery apart from competition.
- Operated and maintained bakery equipment, including ovens and mixers.
- Trained and supervised new employees on bakery operations and procedures.
- Maintained accurate inventory of baking supplies and ingredients.
- Operated cash registers and processed payments accurately.
- Produced consistently high-quality baked goods for customers.
- Replenished bakery items in display cases.
- Prepared frostings and other toppings for cakes and pastries.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Operated ovens and bakery equipment to prepare products according to recipes.
Medical Assistant
Puget Sound Gastroenterology
Edmonds, WA
09.2013 - 06.2017
- Assisted in patient intake, ensuring accurate medical histories and vital signs documentation.
- Scheduled appointments and managed patient flow to optimize clinic operations.
- Collaborated with healthcare providers to streamline communication and improve patient outcomes.
- Developed patient follow-up systems that improved retention rates and continuity of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Medical Assistant - Medical
Eton Technical Institute
Everett, WASkills
- Food safety
Timeline
Head Baker
Wander Cookies Bakeshop
08.2022 - Current
Medical Assistant
Puget Sound Gastroenterology
09.2013 - 06.2017
Medical Assistant - Medical
Eton Technical Institute