Teresa Welk
Broomfield,CO
Summary
Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.
Overview
20
20
years of professional experience
9
9
Certification
Work History
Assistant Culinary Manager
Lucky's Market
Boulder, CO
09.2021 - Current
- Managed daily kitchen operations, including ordering of supplies and equipment maintenance.
- Trained staff in culinary procedures, food safety regulations and knife handling techniques.
- Ensured compliance with all local health department regulations regarding sanitation, hygiene and food storage standards.
- Resolved customer complaints in a timely manner and followed up with appropriate action plans.
- Conducted regular performance reviews for kitchen personnel to identify areas for improvement or further training needs.
- Developed processes to streamline workflow throughout the kitchen while maintaining efficiency.
- Trained new employees to perform duties.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Bakery Supervisor
Lucky's Market
Boulder, CO
07.2020 - 09.2021
- Ensured that all food safety regulations were followed during production.
- Maintained inventory of supplies and ingredients, ordering additional items as needed.
- Monitored quality control to ensure products met standards for taste, texture, presentation and freshness.
- Developed new recipes and adjusted existing recipes to improve product quality.
- Maintained records of production output, waste levels and other operational metrics.
- Analyzed sales data to forecast future demand for baked goods.
- Performed cost analysis to maximize profits while maintaining competitive prices.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Implemented and executed merchandising programs to maintain and increase sales.
- Created new recipes and developed process improvements to avoid wastages.
- Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Implemented health and safety protocols in accordance with company policies and government regulations.
- Developed marketing strategies to increase sales volume through promotions or special events.
Category Manager
Lucky's Market
Niwot, CO
08.2018 - 01.2020
- Identified new products, vendors, and services that could benefit the organization.
- Negotiated pricing and contracts with suppliers to maximize profits.
- Created promotional campaigns to boost sales of top-performing items within assigned categories.
- Collaborated with marketing team to create targeted advertising campaigns based on consumer trends.
- Reviewed competitor activity in order to stay ahead of industry changes.
- Utilized analytics software such as Excel, Tableau, and Power BI to track KPIs related to category performance.
- Maintained relationships with key suppliers while managing supplier portfolios effectively.
- Prepared reports summarizing current market conditions and their impact on assigned categories.
- Achieved profit growth opportunities by analyzing data and identifying selection gaps.
- Used forecasting methods to determine product demand.
- Developed exit strategies to quickly remove unsuccessful products.
- Designed positioning plans for product categories to maximize visibility.
- Negotiated with vendors to obtain most cost-effective pricing for product distribution.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Planned and facilitated meetings to share marketing plans and explain future business goals.
- Collaborated with suppliers to determine strategies for improving sales and profit.
Regional Operations Specialist
Lucky's Market
Niwot, CO
09.2015 - 08.2018
- Coordinated the implementation of new operational policies and procedures across the region.
- Created reports on regional performance metrics to track progress against goals.
- Provided training and support for local staff in best practices for operational efficiency.
- Analyzed business data to identify areas of improvement in order to increase operational effectiveness.
- Conducted regular audits of regional sites to ensure compliance with safety regulations.
- Set specific goals for projects to measure progress and evaluate end results.
- Assessed company operations for compliance with safety standards.
- Monitored operations and reviewed records and metrics to understand company performance.
Education
Associate of Applied Science - Restaurant and Culinary Management
North Dakota State College of Science
Wahpeton, ND05.1992
Skills
- Decision-Making
- Project Management
- Root Cause Analysis
- Corporate Communications
- Creative and Innovative
- Microsoft Office
- Performance Evaluations
- Product Development
- Business Needs Analysis
- Price Structuring
- Seasonal Campaign Development
- Strategic Planning
- Contract Management
- Verbal and Written Communication
- Budgeting and Allocation
- MS Office Suite
- P&L Management
- Training and Onboarding
- Microsoft SharePoint
- Complex Problem Solving
- Team Recruiting and Hiring
- Contract Negotiation
- Detail-Oriented
- Relationship Building
- Performance Metrics
- Process Development
- Pricing Strategies
- Sales Tracking
- Vendor Relations
- Performance Improvements
- Data Analysis
- Data Review
- Merchandising Understanding
- Product Management
- Foodservice Management Professional
- Recipes and menu planning
- Safe food handling
- Recruitment
- Cost controls
- Scheduling
- Dependable and Responsible
Certification
Certificates through LinkedIn Learning:
- Accounting Foundations
- Careers in Supply Chain and Operations
- Job Skills: Supply Chain and Operations
- Sales Strategy: How to Effectively Sell Your Product or Service
- Introduction to Career Skills in Data Analytics
- Root Cause Analysis: Getting to the Root of Business Problems
- Excel: VLOOKUP and XLOOKUP for Beginners
- Negotiation Skills
Other Certificates:
- Developing Your People: Associated Wholesale Grocers Issued Oct 2012
- OSHA 10: Occupational Safety and Health Administration. Issued Oct 2006 Credential ID 700316266
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Assistant Culinary Manager
Lucky's Market
09.2021 - Current
Bakery Supervisor
Lucky's Market
07.2020 - 09.2021
Category Manager
Lucky's Market
08.2018 - 01.2020
Regional Operations Specialist
Lucky's Market
09.2015 - 08.2018
Associate of Applied Science - Restaurant and Culinary Management
North Dakota State College of Science
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