Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Certification
Timeline
GeneralManager

Teresa De Jesus Ramos

South San Francisco,CA

Summary

Dynamic General Manager with a proven track record at McDonald's Restaurant, excelling in operations management and leadership. Spearheaded strategies that boosted sales and profitability while fostering a high-performing team culture. Expert in budget control and employee scheduling, ensuring financial stability and exceptional customer relations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

General Manager

McDonald's Restaurant
05.2009 - Current
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.

Education

High School Diploma -

Central Senoritas
El Salvador
10-2001

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Customer relations
  • Employee scheduling
  • Customer relationship management

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Supervised team of 40 staff members.

Languages

Spanish
Native or Bilingual
English
Professional Working

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Baking
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • I like trying new recipes and food trends

Certification

  • Certified General Manager (HU), Rodrick Food - 2023

Timeline

General Manager

McDonald's Restaurant
05.2009 - Current

High School Diploma -

Central Senoritas