TERESA (TERI) M. BOLEY
FARMINGTON,NM
Summary
Confident Software Architect with 17 year history collaborating with business stakeholders to achieve project objectives. Visionary professional with experience researching new technologies to determine alignment with strategic business needs.
Overview
17
17
years of professional experience
Work History
Application Architect
San Juan College
04.2021 - Current
- Mentored team, sharing skills and expertise and encouraged each member to bring forward ideas and suggestions for improvement.
- Created migration strategies to bridge development gaps between existing software architecture and future updates.
- Authored development guidelines to expedite application design efforts through ready-made frameworks.
- Assessed under-performing software and developed actionable improvements.
- Participated in weekly meetings with users and vendors to discuss project direction and milestone achievement.
- Perform related duties as assigned.
Lead Enterprise Programmer
San Juan College
03.2018 - 03.2021
- Provide analytic/diagnostic services using highest level of technical skill to answer questions identify problems and take action to solve
- Gather analyze and interpret complex date for purpose of process improvement
- Perform technical troubleshooting and provide solutions for various applications
- Maintain high degree of expertise of Colleague development environment to include data, functionality at system and program level
- Recommend, implement and plan for technical improvements and enhancements
- Compile and write documentation to describe program development and revisions
- Consult and evaluate user requirements for programs and/or systems
- Coordinate team meetings and discussion of detailed assignments to achieve results
- Provides direction and/or supervision to others
- Direct work order processes, ensures that work tickets handled in timely manner and documentation provided to improve efficiency; assigns and follows-up on large projects
- Perform related duties as assigned.
SR. IT Apps Programmer/Analyst
San Juan College
07.2016 - 02.2018
- Provide analytic/diagnostic services using highest level of technical skill to answer questions identify problems and take action to solve.
- Gather analyze and interpret complex date for purpose of process improvement.
- Perform technical troubleshooting and provide solutions for various applications.
- Maintain high degree of expertise of Colleague development environment to include data, functionality at system and program level.
- Recommend, implement and plan for technical improvements and enhancements.
- Compile and write documentation to describe program development and revisions.
- Consult and evaluate user requirements for programs and/or systems.
- Coordinate team meetings and discussion of detailed assignments to achieve results.
- Provides direction and/or supervision to others.
- Direct work order processes, ensures that work tickets handled in timely manner and documentation provided to improve efficiency; assigns and follows-up on large projects.
- Perform related duties as assigned.
Help Desk Technician
San Juan College
02.2014 - 06.2016
- Provides front-line end user technical support for computer hardware and software, printers, smart phones and other devices.
- Analyzes and troubleshoots problems via telephone, email, and on-site.
- Provides interpretation and documentation of issues and resolution in ticketing system.
- Maintains employee and student user accounts; creates accounts and reset passwords.
- Troubleshoots issues with student print credits.
- Creates mew accounts for community members and issues generic logins.
- Reviews, maintains and updates helpdesk, faculty, staff and student user documentation.
- Reviews, maintains and updates campus software and licensure.
- Maintains records of loaner laptops for short-term campus use.
- Performs related duties.
Lab Technician II
San Juan College
06.2013 - 01.2014
- Trains, assigns, and schedules work of Computer Lab Technicians and student workers
- Completes and maintains student worker documentation
- Oversees daily operation of campus computer labs and classrooms
- Maintains and updates work orders for computer repairs
- Documents issues and resolutions in ticketing system
- Documents practices, including project status and change management
- Assists with help desk coverage as needed
- Enforces computer lab use policies
- Troubleshoots and resolves computer problems
- Perform related duties.
Computer Programmer
S & K Sales, Co.
12.2005 - 01.2013
- S&K Sales co
- Create, update, and maintain site pages for Internet and Intranet, using CSS, HTML, SharePoint and XML/XSL
- Coordinate with producers and designers for major site changes
- Create, update, and maintain company BOL application to include internal and external reports, using Visual Studio, Silverlight, SSRS, SSIS and SQL
- Develop, design and implement internal applications for various departments using VB.NET, Silverlight, WCF, RIA, SQL server, and Universe DB
- Assist in maintenance, upgrades, and new development for SQL, Universe, and accounts receivable
- Work with third-party providers to integrate external data to internal sales analysis data using SQL, SSIS, SSRS and Visual Studio
- Provide technical support for internal applications, usability issues and critical site problems, as needed
- Performed related duties.
Education
Bachelor of Science - Computer Science
Lakeland College
Sheboygan, WI05.2005
Associate of Applied Science - Computer Programming
Lakeshore Technical College
Cleveland, WI05.2003
Associate of Applied Science - Applied Science
Spartan School of Aeronautics
Tulsa, OK06.1989
Skills
- Colleague
- UI/UX - Linux Environments
- Windows Servers/Configure Servers
- User Acceptance Testing (UAT)
- Production Work/Integrated Development Environments
- Content Creation/Documentation
- Project Requirements Analysis
- Change Management Planning
- Strategic Planning
Military
US Navy
1991-1995
Ocean Systems Technician Analyst - E4
Additional Information
- Awards , Awarded the following from Girls Scouts: Honor Award, Volunteer of Excellence, Outstanding Leader, Outstanding Volunteer Awarded for superior performance of duties Letter of Appreciation (x5) Awarded for excellence in motivation and dedication in duties
Timeline
Application Architect
San Juan College
04.2021 - Current
Lead Enterprise Programmer
San Juan College
03.2018 - 03.2021
SR. IT Apps Programmer/Analyst
San Juan College
07.2016 - 02.2018
Help Desk Technician
San Juan College
02.2014 - 06.2016
Lab Technician II
San Juan College
06.2013 - 01.2014
Computer Programmer
S & K Sales, Co.
12.2005 - 01.2013
Bachelor of Science - Computer Science
Lakeland College
Associate of Applied Science - Computer Programming
Lakeshore Technical College
Associate of Applied Science - Applied Science
Spartan School of Aeronautics
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