Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Teressa El-Hajj

Jacksonville

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mayo Clinic Volunteer

Mayo Clinic
05.2025 - Current
  • Volunteer in the hospital, transporting patients who are switching rooms or getting discharged.

Medical Assistant

First Choice Endocrinology
05.2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Interview and engage patients to obtain medical history, chief complaints, and vital signs, and organize patient charts.
  • Train patients in the proper usage and storage of GLP-1 medication.
  • Fill and administer B-12, testosterone, Evenity, and Prolia injections.
  • Provide assistance to the doctor in performing biopsies.
  • Conduct in-house A1C testing.
  • Submit prior authorization forms for patients' prescriptions.

Volunteer

Conversations to Remember
06.2022 - Current
  • Every week, I speak to the same senior citizen over a one-hour video call with two other members of the organization. Especially because of the pandemic, this allows us to make the elderly feel loved and less alone, while also keeping them safe from illnesses. I have also been upgraded in facilitating weekly calls by contacting the caregiver before the call and making sure everything runs smoothly, giving my help when needed.

Volunteer

Maronite Youth Group
01.2015 - Current
  • Help organize events and fundraisers at the church, run the events, aid in the Mass, and provide activities in order to create a unifying church community among the youth.

Front Desk Receptionist

Florida State University Center of Leadership and Service
05.2024 - 07.2025
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Assisted students with service hour submissions and questions.

Learning Assistant

Florida State University
08.2023 - 04.2025
  • This position aids the professor in teaching the subject to the students by providing help and guidance during and outside of lecture. I hosted weekly office hours, review sessions, feedback, and periodic check-ins with the students. I have been a learning assistant for Dr. Marks (Biology I), Dr. Schumm (Biology II), Dr. Dillion and Dr. DePrince (Chemistry I), and Dr. McNutt (Biology I).

Directed Individual Study

Dr. Ashwanth Francis
03.2023 - 04.2025
  • As an undergraduate, I helped analyze research in virus-cell biology, specifically HIV. I did nuclear import quantification and drift correction of cell images, using the proper software.

Voluntary Worker

Saint Vincent de Paul
08.2018 - 05.2021
  • Volunteered for numerous service events at nursing homes, festivals, river runs, Thanksgiving food drives, concession stands, etc.

Education

Neurology

Florida State University
Tallahassee, FL
05-2025

Skills

  • Patient care
  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient

Certification

  • At-Risk Mental Health for Faculty & Staff Certificate - September 2023
  • Biosafety Level 2 and Above Laboratory Training - September 2024
  • Basic Life Support Certified (American Red Cross) - May 2025

Languages

English
Native/ Bilingual
Arabic
Professional

Timeline

Mayo Clinic Volunteer

Mayo Clinic
05.2025 - Current

Medical Assistant

First Choice Endocrinology
05.2025 - Current

Front Desk Receptionist

Florida State University Center of Leadership and Service
05.2024 - 07.2025

Learning Assistant

Florida State University
08.2023 - 04.2025

Directed Individual Study

Dr. Ashwanth Francis
03.2023 - 04.2025

Volunteer

Conversations to Remember
06.2022 - Current

Voluntary Worker

Saint Vincent de Paul
08.2018 - 05.2021

Volunteer

Maronite Youth Group
01.2015 - Current

Neurology

Florida State University

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