Teressa Moss
Fort Myers,FL
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
31
31
years of professional experience
Work History
Clinical Operations Specialist
Benecard
11.2017 - Current
- Review clinical requests from pharmacies or members, outbound phone calls to gather information, accept incoming calls from prescribing physicians, enter overrides and generate notice of decision letters, excellent customer service skills for patients, clients and other medical personnel. Answer emails from clients and supervisors in a timely manner.
Insurance Collector
Source Medical
11.2013 - 07.2017
- Billed claims to auto and health insurance carriers for payment of medical claims
- Followed-up calls to insurance companies regarding payments and denials of claims, filed appeals for additional payments on underpaid claims, excellent customer service skills for patients, clients and other medical personnel
Hospital Billing Representative
The M.A.R.C of the Professionals, Inc.
10.1998 - 11.2013
- Billed claims to auto and health insurance carriers for payment, Follow-up calls to insurance companies regarding payments on claims, filing, excellent customer service skills for patients, clients and other medical personnel and negotiate with attorneys for settlement of auto claims
Medical Biller
United Healthcare
07.1994 - 10.1998
- Billed claims to insurance for durable medical equipment, filed reports, made appointments for deliveries of medical equipment and answered phones
Education
Health Management - Health Management
Rasmussen College
Fort Myers, FL05.2012
Certificate in Medical Coding -
Work Force
Fort Myers, FL04.1996
High School Diploma -
North Fort Myers High School
N. Fort Myers, FL01.1983
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
- Excellent communication
- Multitasking Abilities
Timeline
Clinical Operations Specialist
Benecard
11.2017 - Current
Insurance Collector
Source Medical
11.2013 - 07.2017
Hospital Billing Representative
The M.A.R.C of the Professionals, Inc.
10.1998 - 11.2013
Medical Biller
United Healthcare
07.1994 - 10.1998
High School Diploma -
North Fort Myers High School
Health Management - Health Management
Rasmussen College
Certificate in Medical Coding -
Work Force
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