Terez Smith
Dallas,TX
Summary
Dynamic and highly reliable professional with extensive experience in the hospitality industry, including a role at All Star Staffing LLC. Proven ability to multitask and deliver exceptional customer service while training new team members. Skilled in cash handling and POS systems, ensuring efficient operations and outstanding guest experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
All Star Staffing LLC
Dallas, TX
05.2023 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server Trainer
Xoxo Dining Room
Dallas, TX
03.2019 - 05.2023
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Server
Shell Shack
Plano, TX
05.2015 - 02.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Paris High School
Paris, Tx05.2009
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
Food handlers and tabc
Timeline
Bartender
All Star Staffing LLC
05.2023 - 01.2025
Server Trainer
Xoxo Dining Room
03.2019 - 05.2023
Server
Shell Shack
05.2015 - 02.2019
Paris High School